Branch Sales Supervisor

The Branch Sales Supervisor is responsible for leading the branch sales team, driving sales performance, ensuring excellent customer service, and overseeing daily branch operations. The role focuses on achieving sales targets, coaching team members, maintaining operational standards, and delivering an outstanding customer experience.Key ResponsibilitiesSupervise and lead the daily activities of the branch sales teamAchieve and exceed monthly and annual sales targetsCoach, motivate, and develop team members to improve performanceMonitor individual and team KPIs and implement performance improvement plansEnsure exceptional customer service and resolve customer concerns professionallyOversee branch operations and ensure compliance with company policies and proceduresCoordinate with inventory and operations teams to maintain product availabilityPrepare and submit sales and performance reports to managementSupport the implementation of promotional campaigns and sales initiativesMaintain a clean, organized, and professional branch environmentQualificationsBachelor's degree or Diploma in Business Administration, Marketing, or a related fieldMinimum of 2-3 years of experience in sales, including supervisory experienceStrong leadership and team management skillsExcellent communication, interpersonal, and problem-solving abilitiesAbility to analyze sales data and make data-driven decisionsProficiency in Microsoft Office and POS/ERP systemsAbility to work in a fast-paced, target-driven environmentRequired SkillsSales LeadershipTeam ManagementCustomer Service ExcellenceCommunication & NegotiationPerformance ManagementTime ManagementProblem SolvingReporting & KPI Analysis