Brand Operations Manager

We are looking to hire a Brand Operations Manager who will be responsible for managing and optimising creative production workflows, resource allocation, project prioritisation, and delivery across Brand & Communications for our client based in Dubai – one of the largest companies in the region.This position is a contract role with an initial duration of 12 months and is potentially renewable.The role sits within the Brand & Communications Department and reports directly to the Senior Manager – Brand Management & Production.We are looking for a passionate Brand Operations Manager who can oversee the planning, governance, and optimisation of creative production activities across multiple concurrent projects. You should have strong experience in creative traffic management, production planning, resource allocation, workflow governance, and stakeholder coordination, ideally within a creative agency or large in-house Brand & Communications environment.Key responsibilities:Manage and maintain integrated production plans across multiple campaigns and creative workstreams, ensuring realistic timelines and effective resource utilisationTranslate project and campaign pipelines into structured production schedules and capacity forecastsMonitor workload and demand trends to identify resource constraints, bottlenecks, and delivery risks in advanceOwn the central workflow and tracking system to provide clear visibility of project status, workload, resource capacity, and delivery timelinesEstablish and maintain workflow governance, production standards, processes, and controls across creative activitiesAllocate and rebalance internal and external creative resources based on project requirements, priorities, capabilities, and deadlinesResolve competing priorities and resource conflicts with stakeholders to maintain delivery commitmentsMonitor operational KPIs including turnaround time, resource utilisation, SLA adherence, delivery performance, and cost efficiencyDevelop regular reporting and dashboards to provide visibility into production performance and support data-driven decision makingIdentify opportunities to improve creative production processes, reduce bottlenecks and rework, and enhance operational efficiencyAct as the central coordination point for production intake, prioritisation, and workload planning across stakeholdersCoordinate with internal teams and external agencies to align project requirements, timelines, capacity, and delivery expectationsCommunicate production status, risks, dependencies, and potential delivery impacts to relevant stakeholdersKnowledge, skills & experience:Bachelor’s Degree in Marketing, Communications, Design Management, Business, or a related field5–7 years of overall experience, with at least 3–5 years of relevant experience in creative operations, production operations, traffic management, resource planning, or a similar functionExperience working in a creative agency, production environment, or large in-house Brand & Communications functionStrong experience managing multiple concurrent creative or production projects and high-volume workflowsDemonstrated experience in creative traffic management, production planning, resource allocation, and workflow coordinationStrong understanding of end-to-end creative production workflows, including project intake, scheduling, resourcing, production, review, and deliveryExperience using workflow management and resource planning tools, such as Float or equivalent platformsStrong Excel skills and experience using Power BI or similar reporting tools for workload tracking, KPI reporting, and performance analysisExperience monitoring operational metrics such as turnaround time, utilisation, SLA adherence, capacity, delivery performance, and cost efficiencyStrong stakeholder management skills with the ability to manage competing priorities and negotiate realistic timelinesStrong planning, prioritisation, problem-solving, and organisational skills within fast-paced, multi-stakeholder environmentsRelevant professional certifications in brand, marketing, project, or production management would be advantageousAvailability:Preference will be given to candidates available immediately or within a maximum of 30 days after accepting the offer.We are looking for a candidate who will be able to work in United Arab Emirates. Please apply with your resume and remember to provide us with your contact details.We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to get a deeper understanding of your profile, discuss the role in more detail, and explore potential next steps.