Broker (UAE Nationals)

Broker Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.About the business areaPrivate Banking provides high-net-worth clients with an end-to-end banking service to help manage their full banking and investment needs effectively. Our dedicated bankers provide a wide variety of solutions to meet clients’ investment and borrowing requirements, including complex and bespoke loan structuring. Wealth preservation requirements are addressed through a comprehensive wealth planning solution, tailored to individual needs.In this role, your key responsibilities include: Securities Trade Execution - Execute client buy and sell orders on the Abu Dhabi Securities Exchange and Dubai Financial Market following completion of required client verification and order validation, ensuring transactions are processed accurately, promptly and within authorised parametersMonitor order status, communicate execution outcomes and address exceptions through the appropriate escalation channels to support compliant dealing, minimise operational risk and deliver the required client experienceBrokerage Relationship Acquisition and Onboarding - Establish new brokerage relationships by engaging prospective clients, assessing their brokerage requirements and coordinating the collection and completion of account-opening documentationLiaise with Customer Service, Operations and other relevant stakeholders to facilitate due diligence, approvals and account activation within agreed turnaround times, supporting sustainable client acquisition while ensuring adherence to applicable onboarding, Know Your Customer and regulatory requirementsMargin Trading Portfolio Growth - Acquire and onboard eligible margin trading clients and promote approved margin trading solutions in line with defined risk appetite, credit parameters and regulatory requirementsCoordinate application assessment, documentation and activation with the relevant stakeholders, monitor client requirements and support the responsible utilisation of approved facilities to contribute to growth in the margin trading outstanding balance and associated brokerage revenueClient Portfolio Development and Revenue Contribution - Develop assigned brokerage relationships by understanding client needs, maintaining regular engagement and identifying suitable opportunities across approved securities and brokerage solutionsEncourage trading activity and deepen client relationships through informed and responsive servicing, contributing to agreed revenue objectives while balancing commercial outcomes with client suitability, conduct expectations and the Bank’s risk and compliance requirementsInternal Referral and Cross-Selling - Collaborate with relationship managers and other relevant teams across the Bank to identify prospective brokerage clients and promote approved securities products and servicesProvide product information, support client introductions and coordinate onboarding and trading requirements to convert qualified referrals into active relationships, expand brokerage penetration across eligible client segments and strengthen collaboration between ADCB Securities and the wider BankClient Servicing and Transaction Coordination - Manage client enquiries and coordinate brokerage servicing requirements, including account status updates, share transfers, fund transfers and other transaction-related requestsLiaise with Operations, Customer Service, stock exchanges and relevant internal teams to facilitate accurate and timely resolution, keep clients informed of progress and escalate exceptions appropriately, supporting service quality, operational control and continued client confidencePolicies, Processes, Systems and Procedures - Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholdersSelf-Management - Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performanceCustomer Service - Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactionsThe ideal candidate should have the following experienceAt least 4 years of experience in securities brokerage, financial markets or investment services, including client order execution, brokerage relationship management and client onboardingBachelor’s Degree in Finance, Business Administration, Economics or a related disciplineSecurities and Commodities Authority (SCA) – Chartered Institute for Securities and Investment (CISI) licensing regimeSecurities Brokerage and Trade ExecutionAbu Dhabi Securities Exchange and Dubai Financial Market RulesSecurities Products and Financial MarketsMargin Trading Products and Credit ParametersBrokerage Client Acquisition and Portfolio DevelopmentBrokerage Account Opening and Client OnboardingKnow Your Customer and Customer Due Diligence RequirementsFinancial Crime Compliance and Sanctions ControlsClient Suitability and Conduct RequirementsRevenue Generation and Cross-SellingRelationship and Stakeholder ManagementClient Service and Complaint HandlingOperational Risk and Transaction ControlsTrading and Brokerage SystemsMicrosoft Office ApplicationsCommunication and Negotiation SkillsAnalytical and Problem-Solving SkillsAttention to Detail What we offer:Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.