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Brow Expert (Beauty Consultant)

LUXASIA · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.

Responsibilities

Demonstrate the use of brand's make up products & servicesMarket & Sell brand's products & servicesBuild and maintain good relationships with customers as well as store managers and cast membersEngage customers in a productive discussion to address skin concernsPerfectly identify customer's skin condition and recommend the right productsHost/Organize occasional workshops or parties for customers' engagementPerform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfactionArrange appointments for return servicesMaintain counter cleanlinessEnsure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all timeEnsure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales managerAdhere to hygiene standards of the brandEnsure that the Benefit uniform is worn and full make up is always applied during work hoursRequirementsProficiency in English (spoken & written)Strong retail sales and/or service historyComfortable in face to face engagementSelf-motivated individual who possesses a strong passion for working in the Beauty industryPleasant disposition and well groomedWork hours: able to work shifts, weekends, and public holidaysBasic make-up application knowledgeAn aesthetician or waxing license is an advantageBenefitsMarket-aligned salary and performance-based incentivesSales commissions or bonuses for eligible retail rolesEmployee Product PrivilegesOpportunities for internal mobility across LVMH maisons and regionsOngoing professional and technical training (beauty expertise, retail excellence, management skills)Medical insurance coverage, mental wellbeing supportInclusive & Diverse Culture