Business Analyst (2-4 years)

About the RoleWe're looking for a sharp, detail-oriented Business Analyst who thrives on connecting the dots between business needs and technology solutions. If you're skilled at asking the right questions, translating complexity into clarity, and driving alignment across stakeholders, we'd love to hear from you.ResponsibilitiesRequirements Gathering & AnalysisEngage business stakeholders and users to understand business objectives, processes, pain points, and requirements.Facilitate requirements gathering, clarification, and grooming workshops.Analyse high-level business requirements, service journeys, user stories, and existing processes.Break down high-level requirements into detailed functional requirements and system behaviours.Identify requirement gaps, ambiguities, assumptions, dependencies, and business rules.Maintain requirements traceability from business requirements through design, development, and testing.Business Process & Functional DesignAnalyse and document current-state and future-state business processes.Develop process flows, use cases, user journeys, functional flows, and system interaction diagrams.Define business rules, decision logic, validations, exception handling, and processing scenarios.Work with solution architects and technical teams to ensure functional requirements can be translated into appropriate technical solutions.Prepare and maintain Functional Design Specifications (FDS) or equivalent functional documentation.User Stories & Acceptance CriteriaDevelop and refine epics, features, user stories, and acceptance criteria where applicable.Ensure requirements are sufficiently detailed and testable before development.Support estimation and planning by clarifying functional scope and dependencies.Work with developers and testers during implementation to address requirement clarifications.Integration & Data RequirementsDefine system interface and integration requirements with relevant teams.Analyse input/output data requirements, field mappings, validations, and processing rules.Support interface specification reviews and identify upstream/downstream dependencies.Clarify API, batch, file, or system integration behaviours from a functional perspective.Testing & Implementation SupportSupport QA and UAT teams in developing test scenarios and ensuring requirement coverage.Review test cases against functional requirements and acceptance criteria.Support defect triage and determine whether issues are defects, requirement gaps, or change requests.Provide functional clarification during SIT and UAT.Support implementation readiness, cutover, and post-production validation where required.Stakeholder & Documentation ManagementAct as the functional bridge between business and technology teams.Manage requirement clarifications, decisions, assumptions, dependencies, and open issues.Coordinate with business users, technical teams, external systems, and vendors.Ensure functional documentation remains current throughout the delivery lifecycle.Support requirements walkthroughs, design reviews, and stakeholder sign-offs.QualificationsBachelor's degree or equivalent experienceHave 2 - 4 years of working experience as Business Analyst, Functional Analyst, System Analyst, or similar role in IT system implementation projectsStrong requirements elicitation and analysis skillAbility to translate business requirements into detailed functional specificationsGood understanding of the software development lifecyclExperience documenting business and functional requirements, process flows, business rules, user stories, acceptance criteria, functional specifications, and interface requirementStrong analytical and problem-solving skillGood stakeholder management and communication skills.Ability to work effectively with business users, architects, developers, testers, and project managers.