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Business Analyst

Deloitte · Bengaluru, Karnataka, India

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Job Description: Business Analyst / Senior Business Analyst (FS)Role OverviewWe are building a next-generation product engineering organization where we are looking for Business Analysts who will transform business problems, customer needs, and market opportunities into well-defined product capabilities that engineering teams can build with confidence.The Business Analyst will combine strong business analysis skills, product thinking, domain modelling, systems thinking, and AI-assisted analysis to discover requirements, define product behavior, and enable rapid product delivery.This role focuses on understanding customer journeys, analyzing complex business domains, documenting functional and non-functional requirements, modelling business processes, and collaborating across product, engineering, architecture, and AI teams. We are looking for analysts who can effectively use AI as a force multiplier to accelerate research, documentation, requirement analysis, and product discovery while ensuring business accuracy and completeness.Experience level: 5 to 10 yearsKey Responsibilities Product Discovery: Work closely with Product Managers, customers, domain experts, and engineering teams to discover business problems and identify product opportunities.Conduct workshops, stakeholder interviews, and collaborative discovery sessions.Translate customer needs into clearly defined product capabilities and solution requirements. Business Analysis: Analyze complex business processes and identify opportunities for automation, optimization, and digital transformation.Define functional and non-functional requirements for product capabilities.Document business rules, workflows, decision logic, user journeys, and system interactions.Maintain complete traceability from business objectives through implementation. Domain Modelling & Product Design: Develop and maintain business domain models that accurately represent customer processes, products, entities, relationships, and business events.Bring the perspective of FS centric regulatory requirements, financial security context to product design.Collaborate with architects and engineering teams to ensure domain models align with system architecture and product design.Continuously refine domain models as product capabilities evolve. Requirements Engineering: Prepare high-quality: User Stories, Epics, Features, Acceptance Criteria, Business Rules, Functional Specifications, Process Flows, Decision ModelsEnsure requirements are clear, testable, implementable, and aligned with business objectives. Cross-functional Collaboration: Work closely with Product Managers, Architects, UX Designers, Engineers, Data Scientists, QA Engineers, and DevOps teams throughout the product lifecycle.Clarify business requirements during development and testing.Support product validation and customer acceptance activities. AI-Augmented Business Analysis: Use AI-powered tools to accelerate market research, business analysis, requirement documentation, user story creation, process modelling, and product documentation.Validate AI-generated outputs for business correctness, completeness, consistency, and regulatory compliance.Apply AI responsibly while maintaining domain expertise and analytical rigor. Product Validation: Participate in product demonstrations, user acceptance testing, and solution validation.Verify implemented functionality against business requirements and acceptance criteria.Work with QA teams to ensure comprehensive business test coverage.Gather customer feedback and continuously improve product capabilities.Required SkillsStrong experience in Business Analysis within software product development environments.Financial Services Domain KnowledgeExcellent analytical and problem-solving skills.Experience of creating business requirements, functional specifications, user stories, acceptance criteria, and process documentation.Strong understanding of Agile product development methodologies.Experience with business process modelling and workflow analysis.Familiarity with modern product management and collaboration tools such as Jira, Confluence, Azure DevOps, Miro, Figma, or similar platforms.Experience using AI-powered tools to improve business analysis, documentation, and research productivity.Excellent communication and stakeholder management skills.Desired SkillsProduct Thinking, Domain-Driven Design (DDD)Business Process Management (BPM)Customer Journey MappingAI-assisted Product DiscoveryDesign ThinkingSystems ThinkingWhat Success Looks Like in This RoleWithin the first year, you will:Successfully translate complex customer problems into clear, implementable product requirements.Develop reusable business domain models that improve product quality and engineering efficiency.Improve requirement quality, reducing ambiguity and downstream rework.Enable engineering teams to deliver features faster through well-defined user stories and acceptance criteria.Be the custodian for the product backlog in the respective product area.Help establish AI-assisted business analysis practices that improve productivity while maintaining business accuracy.Contribute to building customer-centric, scalable, and high-quality software products that solve real business problems.