Business Analyst

🚀 About the Role::This role provides 50% support to the Delivery Manager, focusing on maintaining Azure DevOps (ADO), and 50% support for BPMN modelling work in SAP Signavio.📞 You will be involved in night calls at least once a week for joint Pacific and Atlantic standup meetings/general updates.🏢 You will be working in the office for 4 days per week.🔹 Key Responsibilities::📌 Delivery Support (50%)🔹Maintain Azure DevOps (ADO): Manage work item entries and ensure they comply with the settings and standards we maintain so dashboards run correctly.🔹Generate and maintain ADO dashboards for delivery visibility.🔹Build reusable ADO query templates for the wider team.🔹Generate reports and support the Delivery Manager on an ad hoc basis.📌 Business Process Modelling (50%)🔹 Elicit process knowledge from stakeholders, SMEs, and vendors — asking the right questions to uncover how processes actually work, including exceptions and handoffs.🔹 Translate business processes into clear, standards-compliant BPMN models.🔹 Validate sequence logic with process owners: flow order, gateways, decision points, roles, and handoffs.🔹 Support the GPO core team with analysis and coordination of each program milestone.🔹 Perform data cleaning and reconciliations using tools such as Power Query, Power BI, and Excel.🔹 Prepare business documents: process documentation, analysis outputs, and supporting materials.🎯 Requirements::✔️ Strong working knowledge of Azure DevOps (ADO) — work item management, queries, and dashboards. This is a high priority.✔️ Solid understanding of BPMN modeling standards and process documentation.✔️ Hands-on experience with data cleaning and reconciliation using Power Query, Power BI, or similar tools.✔️ Strong business analytical thinking: Able to structure a problem, work through the data, and present clear conclusions.✔️ Confident communicator, comfortable coordinating with stakeholders and vendors (SAP, Accenture, other contractors).