Business Analyst

Business AnalystLondonUp to £80,000This is an opportunity to join a business at a pivotal stage of its transformation journey. Working across high-profile change initiatives, you will help reshape processes, operating models and technology capabilities while playing a key role in driving AI-enabled efficiencies across the organisation.The CompanyThey are a leading international professional services organisation investing heavily in business transformation, operational excellence and emerging technologies. With a strong focus on innovation, they are embedding AI and automation into core business processes to improve efficiency, service delivery and decision-making.They operate in a collaborative and forward-thinking environment where continuous improvement is encouraged and ideas are welcomed. This role offers exposure to senior stakeholders, strategic programmes and cutting-edge transformation initiatives.The RoleYou will:• Gather, analyse and document business requirements across multiple transformation and change programmes• Facilitate workshops, stakeholder interviews and discovery sessions to understand business challenges and opportunities• Translate business needs into clear requirements, user stories, process maps and acceptance criteria• Analyse current-state processes, systems and operating models to identify opportunities for optimisation• Design future-state processes that improve efficiency, scalability and business performance• Support the implementation of AI-driven solutions, automation initiatives and process improvements• Work closely with programme managers, project managers, technology teams and business stakeholders to ensure successful delivery• Contribute to business cases, benefits realisation activities and solution evaluations• Perform impact assessments, dependency analysis and change readiness activities• Support testing, implementation and user adoption activities• Produce high-quality project documentation and maintain governance standards throughout the project lifecycleYour Skills & Experience• Strong commercial experience as a Business Analyst within business transformation, strategic change programmes or complex systems implementations• Excellent academic background, ideally including a strong university degree from a well-regarded institution• Proven ability to gather requirements, influence stakeholders and drive outcomes across complex environments• Experience facilitating workshops and leading business analysis activities with senior stakeholders• Strong process mapping, process improvement and operating model design expertise• Demonstrable experience using AI, automation or emerging technologies to improve business processes, increase efficiency or enhance user experience• Ability to identify opportunities where AI can create measurable business value and support transformation goals• Strong analytical, problem-solving and documentation skills• Excellent communication skills with the ability to engage both technical and non-technical audiences• Experience working across multiple workstreams and priorities simultaneously• Exposure to ERP platforms, enterprise systems or professional services environments would be advantageous