Business Analyst

Role: Business AnalystLocation: SingaporeYear of experience- 5+ YearsRequired Skills and Experience1. 5+ years of experience as a Business Analyst, Product Analyst, Process Analyst or similar role supporting digital product, platform, software or process improvement initiatives.2. Strong ability to document current state and future state processes using process flows, value stream mapping, swimlane diagrams or equivalent techniques.3. Hands-on experience supporting backlog management and backlog refinement in agile or product-oriented delivery environments.4. Ability to write clear and actionable user stories, functional requirements, acceptance criteria and supporting delivery notes.5. Strong documentation skills, with experience preparing requirements documents, workshop outputs, process artefacts, decision logs and stakeholder-facing materials.6. Good understanding of business process analysis, requirements elicitation, prioritisation, stakeholder management and change impact assessment.7. Comfortable facilitating discussions with business users and technical teams to clarify needs, resolve ambiguity and align on practical outcomes.8. Ability to work with product owners and delivery teams to break down broad business needs into manageable backlog items and delivery increments.9. Strong analytical and communication skills, with the ability to explain complex requirements, trade-offs and process changes in simple language.10. Comfortable working in a fast-moving, agile environment where requirements evolve through discovery, delivery feedback and stakeholder validation.Preferred Skills1. Experience supporting digital transformation, platform delivery, enterprise systems, workflow automation or public sector technology initiatives.2. Familiarity with agile delivery tools such as Jira, Azure DevOps, Confluence, SharePoint or equivalent platforms.3. Experience with service design, customer journey mapping, process improvement, Lean, Six Sigma or value stream mapping practices.4. Working knowledge of software delivery lifecycle, APIs, cloud platforms, data products or integration-heavy enterprise environments.