Business Analyst

Business Analyst Role: About the CompanyAt Communify, we are redefining how financial institutions communicate and interact with market and client data. Our intelligent SaaS platform powers digital experiences for investors, advisors, and financial professionals through a suite of financial apps, AI-driven tools, and one of the industry’s most advanced financial knowledge bases. Built on decades of experience delivering complex market data solutions to leading financial firms, Communify combines design, technology, and AI to create intuitive products that simplify complexity and drive smarter decision-making. Our design team is made up of thinkers, storytellers, problem-solvers, and innovators who use design thinking and user-centered methodologies to craft exceptional experiences around financial data. We value curiosity, collaboration, analytical thinking, and diverse perspectives.About the RoleWe’re looking for a Business Analyst with 5+ years of experience to help shape the next generation of financial technology products. In this role, you’ll work across discovery, requirements gathering, process mapping, stakeholder engagement, and delivery support. You’ll collaborate closely with clients, product teams, engineers, and designers to translate complex business needs into clear, actionable requirements for sophisticated financial platforms and data-driven applications. This role is ideal for someone who enjoys solving complex problems, facilitating stakeholder conversations, analysing workflows, and helping teams deliver practical, user-focused solutions.ResponsibilitiesGather, document, and manage business and functional requirementsAnalyse current processes, workflows, data flows, and user journeysFacilitate workshops, stakeholder interviews, and requirements sessionsTranslate client and product needs into clear user stories, acceptance criteria, and specificationsWork closely with product managers, designers, and developers to support deliveryPresent findings, recommendations, and solution options confidently to clients and stakeholdersSupport testing, implementation, and continuous improvement of fintech and AI-powered product experiencesQualifications5+ years of Business Analyst, Product Analyst, or similar experienceStrong experience gathering requirements and creating clear documentationAbility to analyse complex processes, systems, and data-driven workflowsExperience working with SaaS, fintech, enterprise, or data-heavy productsStrong analytical, written, verbal, and stakeholder management skillsAbility to simplify complexity and communicate clearly with both technical and non-technical audiencesComfortable working in hybrid and globally distributed teamsPreferred SkillsFinancial services, fintech, banking, or wealth management experienceClient-facing workshop facilitation and presentation experienceExperience creating user stories, acceptance criteria, process maps, or business requirements documentsUnderstanding of agile delivery, product development, and software implementationInterest in AI, data, and emerging technologiesPay range and compensation packageCompetitive London market salaryBonus eligibilityHybrid working environmentPrivate healthcarePension contributionUp to 28 days paid holidayOpportunity to work on innovative AI and fintech products at scale