Business Analyst

Business AnalystGreater Brisbane Area | Full-time | On-site with hybrid flexibilityCompany DescriptionRapid Platform is a unified tool for digital transformation that helps organisations design and build flexible systems on top of the full capabilities of Microsoft 365 (M365). We partner closely with clients, co-creating solutions that can adapt quickly as business needs evolve. Using no-code technology, Rapid Platform enables teams to update and adjust systems without complex development, allowing them to focus on strategic priorities rather than being constrained by outdated systems. This environment offers professionals the opportunity to work with modern tools and contribute directly to scalable, future-ready business solutions.Role OverviewWe're looking for a mid-level Business Analyst (around 3–5 years' experience) to join our Greater Brisbane team. The role is full-time and primarily on-site, with some hybrid flexibility. You'll work closely with client and internal stakeholders to gather, document, and validate business requirements, ensuring they align with organisational goals and the capabilities of Rapid Platform's solutions.Key Responsibilities•         Analyse existing business processes and identify opportunities for improvement•         Translate business needs into clear specifications for configuration and implementation•         Facilitate workshops and meetings with stakeholders across client and internal teams•         Prepare functional documentation and process maps•         Collaborate with technical teams to support solution design, testing, and deployment•         Support change management activities, including user training and ongoing support•         Contribute to continuous improvement of both client systems and internal practicesQualificationsRequired•         3–5 years' experience as a Business Analyst, including requirements elicitation, process mapping, and solution documentation•         Strong analytical skills, with the ability to interpret data, identify trends, and support evidence-based decision-making•         Effective communication skills, with the ability to engage stakeholders, facilitate workshops, and present complex information clearly•         Experience managing business requirements throughout a project lifecycle, including prioritisation and traceability•         Ability to collaborate in cross-functional teams and adapt to changing priorities in a dynamic environmentPreferred / Advantageous•         Experience with Microsoft 365 (M365) and no-code or low-code platforms•         Familiarity with agile or iterative delivery methodologies•         Basic project coordination experience•         Exposure to BA tooling such as Visio, Jira, or Azure DevOps•         Experience with Lean Six Sigma or other formal analysis methodology•         A degree in Business, Information Systems, or a related field, or equivalent practical experienceRole Details•         Location: Greater Brisbane Area•         Work model: Primarily on-site, with hybrid flexibility•         Employment type: Full-time •       Experience level: Mid-level (3–5 years)Diversity & InclusionRapid Platform is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people of all ages, genders, and sexual orientations. We encourage Aboriginal and Torres Strait Islander candidates to apply.