Business Analyst

Purpose of the JobWe are looking for a Business Analyst with strong domain expertise in the Insurance industry, particularly in Fraud, Risk, and Audit functions. The ideal candidate will work closely with business stakeholders, product managers, and engineering teams to define and deliver technology solutions that enhance fraud detection, risk monitoring, underwriting efficiency, and compliance across Health and General Insurance. This role requires a combination of business analysis skills, insurance domain knowledge, and the ability to translate complex business problems into scalable software solutions.Roles & ResponsibilitiesCollaborate with business users and stakeholders to gather, analyze, and document business and functional requirements.Understand business challenges in Fraud, Risk, Audit, Underwriting, and Claims, and recommend technology-driven solutions.Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and acceptance criteria.Analyze existing business processes and identify opportunities for automation, process optimization, and digital transformation.Work closely with Product Managers and Engineering teams throughout the Software Development Life Cycle (SDLC).Support solution design by defining business rules, workflows, validation logic, and functional specifications.Coordinate and support User Acceptance Testing (UAT), System Integration Testing (SIT), and production validation.Assist in prioritizing product features based on business value and customer impact.Prepare reports, dashboards, and business insights using operational and fraud-related data.Facilitate stakeholder meetings, product demonstrations, and user training sessions.Ensure delivered solutions meet business objectives, regulatory requirements, and quality standards.Experience & ExpertiseCandidates should have hands-on experience in one or more of the following areas:Insurance Fraud Detection and InvestigationRisk Management/Internal AuditUnderwriting Processes/Claims LifecyclePolicy Administration /Regulatory ComplianceRequired QualificationsBachelor’s degree in engineering, Computer Science, Information Technology, Business Administration, Insurance, or a related field.3–5 years of relevant experience in a large Health or General Insurance organization.Experience working in Fraud, Risk, Audit, Underwriting, or Insurance Operations.Prior experience as a Business Analyst or in a techno-functional role is preferred.Required SkillsBusiness AnalysisRequirement elicitation and stakeholder managementBusiness process mapping and gap analysisBRD/FRD preparationUser stories and acceptance criteriaProcess modelling and workflow documentationStrong analytical and problem-solving skillsSoft SkillsStrong stakeholder management abilitiesCritical thinking and attention to detailAbility to work in cross-functional Agile teamsSelf-driven with a continuous learning mindsetPreferred SkillsExperience implementing fraud detection or risk management solutions.Understanding of fraud rules engines, analytics, or AI/ML-based fraud detection concepts.