Business Analyst

Farmasi is a global beauty and personal care company operating across multiple international markets.FarmasiX is the technology organization supporting Farmasi's digital platforms and operations across its global markets. We develop and continuously improve e-commerce platforms, digital products and integrations used by customers and internal teams across different countries.We are looking for a Business Analyst to join our Product & Technology team in Istanbul.This is a full-time, on-site position based in Istanbul.

Job Description

Work closely with business stakeholders, product teams and development teams to understand business needs and translate them into clear software requirementsAnalyze new feature requests, improvements and production issues related to Farmasi's e-commerce and digital platformsParticipate in requirement-gathering meetings with local and international business teams and clarify requirements before development beginsAnalyze existing system behavior and identify functional gaps, dependencies and potential impacts of requested changesCollaborate with developers throughout the development lifecycle to clarify requirements and support implementationReview APIs, request/response structures, application behavior and browser/network logs when needed during analysis and troubleshootingValidate completed developments against business requirements and acceptance criteria before releaseTrack requirements, tasks, bugs and development progress through Jira and related documentation toolsCoordinate with international stakeholders across different markets and time zones when requiredTake ownership of assigned topics from requirement gathering through development, testing and release

Qualifications

Minimum 4 years of experience in Business Analysis, System Analysis or a similar role within software development projectsStrong understanding of the Software Development Life Cycle (SDLC)Hands-on experience with requirement elicitation, business analysis and translating business needs into software requirementsExperience preparing user stories, acceptance criteria, use cases, process flows and functional documentationExperience working with Jira, Confluence or similar project and documentation tools.Experience working with e-commerce platforms or other high-transaction digital products is a strong advantageStrong analytical thinking and problem-solving skillsStrong communication skills and ability to work effectively with both technical and non-technical stakeholdersStrong ownership mindset and ability to take initiativeAbility to manage multiple priorities in a fast-paced environmentGood command of written and spoken English is a mustComfortable working with international teams and stakeholdersAble to work full-time from our Istanbul office