Business Analyst

OverviewJoin a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.Position SummaryCredence has an immediate need for a Business Analyst to support the analysis, documentation, and improvement of business processes and technology solutions. This role partners with stakeholders, developers, Scrum teams, and IT staff to gather requirements, create user stories, and translate business needs into effective solutions. The ideal candidate has experience with Agile methodologies, requirements management, and stakeholder collaboration, with a focus on process improvement and successful solution delivery.Responsibilities include, but are not limited to the duties listed below:Evaluate business processes, identify opportunities for improvement, and recommend effective solutionsGather, analyze, and document business, functional, and system requirementsCreate user stories, acceptance criteria, process flows, and business documentation to support Agile development effortsCollaborate with stakeholders, Scrum Masters, developers, and IT teams to translate business needs into technical solutionsConduct requirements workshops, meetings, presentations, and stakeholder briefingsSupport ServiceNow application implementation, enhancement, testing, and integration activitiesParticipate in Agile ceremonies and help ensure project deliverables remain on track and aligned with business objectivesAnalyze and validate solution designs, test results, and implemented functionalityMonitor industry trends, emerging technologies, and process improvement opportunitiesWork with cross-functional teams to meet project milestones and client expectationsDocument findings, recommendations, and project outcomesSupport multiple projects and priorities in a fast-paced environmentPerform additional duties and special projects as assignedRequirementsUS citizenship with Active Secret Clearance is requiredBachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience2-4 years of experience gathering and documenting business requirements in an Agile environmentDemonstrated experience creating user stories, acceptance criteria, process flows, and business requirements documentationExperience collaborating with business stakeholders, developers, and cross-functional teams to deliver software solutionsAbility to analyze business processes, identify gaps, and recommend improvementsStrong problem-solving, communication, and stakeholder management skillsExperience supporting users by investigating, communicating, and resolving issuesKnowledge of Agile Scrum methodologies and the Software Development Life Cycle (SDLC)Experience with Jira and Agile project management tools strongly preferredServiceNow experience strongly preferredExperience with data analysis, reporting, knowledge management, or data visualization tools preferredAbility to manage multiple priorities and work effectively in a fast-paced team environmentExperience eliciting requirements, validating solutions, and supporting testing activities is a plusSalary Range: $104,000 - $125,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWellness Resources