Business Analyst

Job DescriptionGather to understand the existing end-to-end business process as “as is” modelIdentify improvement opportunities and create a “to-be” modelAnalyze the process risks and propose their mitigationsAnalyze, translate, communicate, manage and document Business RequirementsDevelop UAT test scenario/test case based on business scenarios and FSDProvide support in clarifying issues between business user and technology team during SIT, UAT, Go-Live, and Post Go-LiveEnsure the deliverables meet specificationsContribute to team by accomplishing related results as neededBuild a strong relationship and manage expectations with users and stake holdersQualification and Required Skills: Bachelor’s degree or higher in Computer Science, Engineering, business administration or related fieldsExperience at least 5 years working as business analysis, process improvement or and project implementationHaving knowledge of business operations for the Bank or financial services industryExperience in OCRM or contact center would be an advantageAnalytical, systematic thinking and problem-solving skillsExcellent communication, presentation and interpersonal skillSelf-motivated, good team working, fast learning and willing to contributeNegotiation and Persuasion SkillsWorking Location: Operating at Silom Head Office, BangkokIf you require more information, please contact K.Wimolluck Tel.089-813-4664