Business Analyst (Digital)

At CreditAccess Philippines, OnePuhunan, we are a leading microfinance institution committed to providing accessible and responsible financial services to underserved communities. As part of a global group, we empower individuals and small businesses through inclusive lending solutions and continuous innovation.We’re looking for an experienced, analytical, and solutions-oriented Business Analyst who can bridge business needs and technology solutions. If you have a strong background in requirements analysis, process improvement, and system development, and enjoy working with cross-functional teams to deliver impactful solutions, we’d love to hear from you!💡 What You’ll DoLead requirements gathering and analysis sessions with business stakeholders to understand business needs and translate them into clear, actionable requirements.Develop and maintain business requirements documents, user stories, acceptance criteria, process flows, and other functional documentation.Collaborate with Product Owners, Project Managers, Developers, QA, and business teams to ensure requirements are well understood and solutions meet business expectations.Analyze existing business processes, identify gaps and inefficiencies, and recommend opportunities for process improvement and automation.Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and retrospectives.Support solution design, system testing, User Acceptance Testing (UAT), and implementation to ensure successful delivery.Manage requirement changes, resolve business and system-related clarifications, and ensure alignment among stakeholders throughout the project lifecycle.🎯 What We’re Looking ForAt least 3 years of experience in Business Analysis, preferably in IT, digital product development, financial services, or related industries.Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field.Proven experience in requirements gathering, business process analysis, user story development, and functional documentation.Strong understanding of Agile/Scrum methodologies and experience working with cross-functional delivery teams.Experience supporting system development, software testing, UAT, and project implementation.Excellent analytical, problem-solving, communication, and stakeholder management skills.Ability to translate complex business requirements into clear, structured, and actionable solutions.Proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.🌱 Why Join Us?Be part of an organization making a meaningful impact on underserved communities.Work on digital transformation initiatives and core lending and business systems.Collaborate with business and technology teams to deliver solutions that improve customer experience and operational efficiency.Take ownership of meaningful projects and contribute to continuous process improvement.Grow your expertise in Business Analysis, Digital Product Development, and Business Transformation.📩 Ready to make an impact? Join CreditAccess Philippines and help transform the way we deliver financial services through technology and innovation.