Business Analytics Manager

📍 This role is based at our Panama City office — on-site.This is an open-border search. If you're based outside of Panama but open to relocating, we'd love to hear from you.What is the role CWP´s AI transformation Advanced Analytics area is responsible for delivering measurable and actionable value to CWP Panamá´s business functions (commercial, finance, operations, networks, etc..) through data and analytics-based enhancements. Those enhancements will be a mix of AI/ML models and operationalized strategies which allow the different areas to improve their decisions and actions.To achieve this goal, the area needs to have top notch business analytics capabilities to guide CWP Panamá´s stakeholders in the operationalization and go to market of every model or solution that is implemented inside the advanced analytics area and needs to be deployed. To achieve this goal we are looking for strong strategic and financial thinker who has a very strong business background and is capable of understand, design and quantify the impact of designed solutions together with the AI lead.The Business Analytics Manager will use his business and financial knowledge to perform complex analysis to:Implement the go-to-market strategy for Advanced Analytics projects in CWP Panamá, including Insertion of machine learning models to improve operational performance, deploy AI based technologies to improve the understanding of the operation.Perform exploratory analysis by its own or by leading the team of analysts, resulting in meaningful insights that help to identify and prioritize use cases based on Advanced Analytics and Machine Learning tools. Find patterns and correlations that enable the reduction of churn or increase of revenue.Understand CWP´s main business pain points which can be addressed with analytics-based solutions and align key external stakeholders to define objectives, KPIs and go-to market plans. Including impact and required resources assessment.Do financial impact assessment models for all the new models and operational enhancements led by the advanced analytics area.Perform specific key analysis with guidance from any of the senior members of the area (i.e churn profiling of mobile prepaid in Panamá)How you add valueThe ideal candidate will have a top-notch business and analytics skills with proven financial analysis expertise. Strong stakeholder management experience supporting business cases and financial results is a must. Key accountabilities will include:Support the AI lead in coordinating and leading the Business Analytics teamHandle the relationship with key stakeholder including CWP Panamá’s operational and commercial leadershipHelp to define the roadmap and vision of Advanced Analytics tools, build data roadmaps, and identify data changes that may affect advanced analytics operations or models.Identify value levers and operational requirements for business cases design and modellingSupport the AI lead to prioritize advanced analytics´ efforts to ensure optimal ROI over available resources and manage those discussions with senior stakeholders across CWP Panamá´s business areasTrack and analyse the resource allocations and spend in the area vs the value generated at an effort levelWhat you needPreferred education/ qualifications:Bachelor’s degree required.MBA or data management related masters is preferred.Fully proficient in English and SpanishExperience:4+ years of experience consulting, investment banking, private equity, start-ups with strong analytical mindsets or related industriesExcellent skills modelling complex models and using advanced analytics tools to solve themExperience using AI tools to augment analytics capabilities by using structured analytics frameworks that improve performance and the output of valuable insightsStrong skills creating presentations and explaining complex concepts to C-Level stakeholdersStrong project management skills, including expertise in using Agile oriented toolsCapable of understanding complex technical concepts and its implications in operations and business performanceExperience leading business and technical teamsExperience in working, setting up, or coordinating Agile setupsTelecom experience is a plusAI/ML management experience is a plusSkills & Abilities:Experience programming in SQL, Phyton, or RHave the personal drive and ambition to progress within the organisationHighly flexible professional who can adapt to different contexts and market needsProved experience in designing error free and mid-complexity financial and operational models in excelAn analytical, numerate mind able to present business cases with clarityStrong presentation skills which include: Construction of clear and impactful power point documents and general speaking and presentation skills to mid-level managementAbility to quickly understand business objectives and drive commercial models accordinglyConfident and credible influencer, able to command respectA dynamic, competitive edge to personal style with the ability to assist and sympathise with peers’ and other colleagues’ business circumstances and pressures