Business Development Executive (Inside Sales) – KSA

WHO WE AREAbout MedinousMedinous is a comprehensive Hospital Information System (HIS/HMIS) that unifies clinical, administrative, and financial operations to power superior healthcare delivery. Perfected over two decades of R&D and deployed across 10+ countries spanning the GCC, Africa, and Asia, Medinous serves large hospitals, corporate chains, and JCI-accredited institutions. The platform spans EMR and clinical workbenches, laboratory, radiology, pharmacy, billing and insurance (including NPHIES), and the Medinous Analytical Platform (MAP) — engineered for interoperability (HL7, FHIR, ICD, CPT, DICOM) and regulatory compliance. We are now embedding AI natively across the product to make clinical and operational workflows faster, smarter, and safer.THE MANDATEAbout the RoleWe’re hiring an Arabic- and English-speaking Business Development Executive to build Medinous’s new-business pipeline in Saudi Arabia from the phone up. For many hospitals, polyclinics and medical centers, you’ll be the first local voice of Medinous.Your job is clear: call into the market, find facilities that need a Hospital Information System, turn those conversations into genuine Marketing Qualified Leads (MQLs), and move them into product demos. You’ll work together with the KSA Territory Manager and the central marketing team.This is where you start, not where you stop. Field sales, client meetings and deal closure are the natural next steps for this role — and they open as you prove yourself. At Medinous, we grow our people from within.WHAT YOU’LL DOKey Responsibilities✓ Build the call list. Research and maintain target lists of hospitals, polyclinics, day-surgery centres, diagnostic labs and medical centers across KSA — including new facilities, expansions, and facilities on legacy or non-compliant systems.✓ Spot buying signals. Track triggers that signal HIS demand: new licences and openings, CBAHI accreditation, NPHIES integration and PDPL compliance requirements, ownership changes, and system end-of-life or vendor dissatisfaction.✓ Call out every day. Run consistent outbound calling in Arabic and English, backed by WhatsApp, email and LinkedIn, to reach owners, CEOs, medical directors, CFOs, IT heads and revenue-cycle leads.✓ Create real MQLs. Turn conversations into MQLs that meet the agreed Medinous criteria — a right-fit facility, an engaged decisionmaker or influencer, a confirmed need or trigger, and an agreed next step. Quality over volume.✓ Move MQLs to demo. Book discovery calls and product demos with the right stakeholders, brief Presales and the Territory Manager on each account, and make sure the demo actually happens.✓ Work marketing leads. Follow up every inbound, campaign, webinar and event lead from Central Marketing within the agreed response SLA — qualify it to an MQL or close it out with a clear reason.✓ Nurture the not-yet-ready. Keep in touch with facilities that aren’t buying today so Medinous is on the shortlist when they are.✓ Feed back to marketing. Share what you hear on the ground — messaging, Arabic-language content, objections and competitor activity — to sharpen KSA campaigns.✓ Keep the CRM true. Log every call, lead, MQL and next step in the CRM the same day, and share weekly progress against targets with the Territory Manager.✓ Use the right tools. Use AI and prospecting tools (Apollo, LinkedIn Sales Navigator or similar) for account research, personalisation and call preparation.NON-NEGOTIABLESWhat We’re Looking For✓ 2–4 years of B2B inside sales, tele sales or business development experience — ideally in Saudi Arabia or the GCC.✓ Native or fully fluent Arabic and English — confident on the phone and in writing in both.✓ Proven comfort with high-volume outbound calling and handling rejection professionally.✓ A record of meeting or beating monthly lead, meeting or pipeline targets — come ready to share your numbers.✓ Ability to run a consultative conversation: ask the right questions, understand a facility’s pain points, and create a reason to meet.✓ Hands-on CRM experience and strong follow-up discipline.✓ Eligible to work in KSA. Saudi nationals are encouraged to apply.BONUSGood to Have✓ Experience selling HIS / HMS, EMR, RCM, ERP or other software to hospitals and clinics.✓ Working knowledge of the KSA health ecosystem — MOH, CHI / NPHIES, CBAHI and PDPL.✓ Tooling exposure: Zoho / Bigin, HubSpot or Salesforce; Apollo; LinkedIn Sales Navigator.✓ Field or account-management experience — useful as the role grows.THE BARWhat Success Looks LikeTargets are set monthly with the Territory Manager; incentives are paid monthly on achievement, per the Medinous sales incentive policy. You’ll be measured on:✓ MQLs created that meet the agreed criteria and are accepted by the Territory Manager.✓ Product demos held with decisionmakers.✓ Lead-to-MQL and MQL-to-demo conversion.✓ Response time on marketing-sourced leads.✓ Outbound coverage of the target account list.✓ CRM accuracy and activity discipline.THE PATHHow This Role GrowsGrowth is earned on performance, not tenure. As you consistently deliver, the role expands:✓ Now — Outbound calling, MQL creation and demo conversion.✓ Next — Field visits and in-person meetings with key accounts, alongside the Territory Manager.✓ Then — Supporting proposals and negotiations and owning deal closure on your accounts — with a path to Territory or Account Manager roles.THE PROFILEWho Will Do Well✓ A hunter — enjoys opening new doors and isn’t put off by “we already have a system”.✓ Persistent and organised — follows up until there’s a clear yes or no.✓ Ambitious, and wants to grow into a full sales role by proving it on the numbers.✓ A team player who works closely with the Territory Manager and marketing.BACKGROUNDEducationBachelor’s degree in business, Marketing, Healthcare Administration, IT or a related field — or equivalent proven sales experience. Your track record matters more than the degree.people from within