BUSINESS DEVELOPMENT MANAGER (CHINESE SPEAKING)

INTRODUCTION:ITL Freight Management is a leading regional provider of Integrated Logistics and Freight Management solutions. Our aim is to deliver exceptional value-added services and ensure complete customer satisfaction throughout the entire supply chain. As a forward-thinking company, ITL FM actively adapts to meet the changing demands of the industry. We are developing expertise in e-commerce and shared economies, positioning ourselves for the future.ITL Freight Management is your trusted partner for comprehensive logistics and freight management solutions. We are committed to delivering excellence, driving innovation, and making a positive impact on both our employees and the communities in which we operate.JOB PURPOSE: We are looking for an experienced and results-driven Business Development Manager to join our Freight Management team in the North.In this role, you will be responsible for driving profitable business growth by developing new customers, managing key accounts, strengthening customer relationships, and identifying new business opportunities in the freight forwarding industry.KEY RESPONSIBILITIES 1. Business DevelopmentDevelop and execute business development activities in line with company and departmental strategies.Identify, approach, and develop potential customers to generate new business opportunities.Achieve assigned sales targets and contribute to profitable revenue growth.Conduct market research and identify new business opportunities and market trends.Develop and maintain a healthy sales pipeline and regularly update CRM.2. Account ManagementBuild and maintain strong relationships with existing customers.Understand customer needs and coordinate with relevant departments to provide appropriate solutions.Ensure high levels of customer satisfaction and support long-term business relationships.Monitor customer performance and proactively identify opportunities for account growth.3. Sales Planning & Team CoordinationDevelop sales plans and follow up on progress against departmental targets.Work closely with Operations, Finance, Customer Service, and other internal teams to ensure effective service delivery.Collaborate with vendors, suppliers, warehouses, and trucking partners to develop competitive solutions and pricing.4. Reporting & Process ExcellenceMaintain accurate records of potential and existing customers.Prepare timely and accurate sales/business reports and management information.Develop and implement SOPs and policies to improve business development activities and prevent operational issues.Ensure compliance with company policies and sales processes.Monitor customer payment status and support the business in maintaining healthy accounts receivable.REQUIREMENTSBachelor's degree or equivalent.Minimum 10 years of experience in Logistics / Freight Forwarding, with solid experience in sales or business development.Strong commercial awareness and customer-oriented mindset.Proven ability to identify, develop, and close new business opportunities.Strong sales and negotiation skills.Excellent communication and presentation skills.Good knowledge of the freight forwarding industry and market.Good computer skills and experience with CRM systems.Fluent Chinese and business-level English.Strong ability to work independently and effectively collaborate across different teams.BENEFITS:Competitive salary + allowance + incentive schemeBao Viet healthcare insuranceAfter probation: full-salary social insurance contribution18 annual leave days/year, plus birthday leaveFixed 13th-month salary Annual salary review (once per year)Trade union benefits and employee engagement activities (Company trip, Happy Hour, Family Day, etc.)Working location: ITL FM office, Floor 21st, Lancaster Luminaire Tower, 1152 -1154 Lang Str, Lang ward, Ha NoiWorking time: from 8.00 AM - 5.30 PM (Monday to Friday)