Business Development Manager

Business Development & Growth Manager – ZETOLocation: New DelhiReporting To: FounderSalary Bracket : 4.5-5.5 LPA + Attractive Performance IncentivesAbout ZETOZETO is building technology-enabled solutions for manufacturing businesses, helping factories improve productivity, reduce downtime and simplify day-to-day manufacturing operations.Our vision is to create a trusted ecosystem connecting manufacturers with engineering expertise, industrial products, services and technology solutions.We are looking for an entrepreneurial Business Development & Growth Manager who can help build ZETO's customer base, supplier network and market presence.Purpose of the RoleThe primary objective of this role is to drive revenue growth, customer acquisition and ecosystem development for ZETO.This role requires a combination of:Business DevelopmentSalesRelationship ManagementMarket ExpansionStrategic PartnershipsThe ideal candidate should be comfortable engaging with factory owners, plant heads, purchase teams, maintenance heads, engineers and industrial suppliers.Key Responsibilities1. Customer AcquisitionIdentify and onboard manufacturing customers.Responsibilities include:Generate new business opportunities.Build relationships with factory owners and decision-makers.Conduct customer meetings and site visits.Understand customer pain points.Present ZETO's solutions and services.Convert opportunities into revenue.Target industries may include:PackagingCorrugationPaperPrintingFMCG manufacturingGeneral manufacturing2. Revenue GrowthOwn business development targets.Responsibilities:Build and manage sales pipeline.Track leads from enquiry to closure.Prepare commercial proposals.Negotiate commercial terms.Achieve monthly and quarterly revenue goals.3. Supplier & Partner Network DevelopmentBuild and maintain a strong network of:Spare part suppliersMachinery suppliersService providersTechnical consultantsIndustrial vendorsResponsibilities:Identify potential partners.Negotiate commercial arrangements.Develop long-term relationships.Expand supplier coverage across categories.4. Engineer Network ExpansionDevelop a network of engineers and technical experts across different regions.Responsibilities:Identify experienced engineers.Build relationships with technical professionals.Create territory-wise coverage.Maintain a database of engineering resources.Support deployment of engineers for customer requirements.5. Industrial Market DevelopmentIncrease ZETO's visibility within manufacturing communities.Responsibilities:Attend industry events.Participate in exhibitions and trade shows.Generate leads from industrial associations.Build relationships with industry influencers and decision-makers.Represent ZETO at relevant forums.6. Marketing & Lead Generation SupportWork closely with the marketing team to:Identify lead generation opportunities.Suggest industry-specific campaigns.Develop customer success stories.Generate referral opportunities.Build awareness within target industries.7. Customer Relationship ManagementMaintain strong customer relationships.Responsibilities:Conduct regular follow-ups.Ensure customer satisfaction.Coordinate resolution of customer concerns.Identify upselling opportunities.Generate repeat business.8. Market IntelligenceContinuously gather market information regarding:Customer requirementsCompetitor activitiesNew technologiesIndustry trendsEmerging opportunitiesProvide regular market insights to leadership.9. CRM & ReportingMaintain complete visibility of:LeadsOpportunitiesMeetingsQuotationsRevenue pipelineConversion statusSubmit weekly business development reports.Key Performance Indicators (KPIs)RevenueMonthly revenue generatedQuarterly revenue growthGross margin contributionCustomer AcquisitionNew customers onboardedActive customer pipelineConversion rateNetwork DevelopmentSuppliers onboardedEngineering partners onboardedStrategic partnerships developedBusiness Development ActivityCustomer meetings conductedSite visits completedQuotations submittedOpportunities createdCandidate ProfileExperience3–5 years of experience in:Industrial SalesManufacturing SalesTechnical SalesB2B Business DevelopmentEngineering Services SalesPreferred Industry ExposureCorrugationPackagingManufacturingIndustrial EquipmentSpare PartsEngineering ServicesSkillsStrong relationship-building skillsCommercial negotiation abilityUnderstanding of industrial buying processesExcellent communication skillsCRM managementProposal preparationPersonal TraitsSelf-starterEntrepreneurial mindsetComfortable with field sales and travelStrong ownership mentalityPersistent and result-orientedDefinition of SuccessWithin 12 months, the selected candidate should:Build a strong pipeline of manufacturing customers.Create a reliable network of suppliers and engineers.Establish ZETO as a recognized partner within target industries.Deliver measurable revenue growth.Create a scalable business development engine that reduces dependency on the Founder for customer acquisition.