Business Development Manager

Job descriptionCompany DescriptionSynraPay is a UAE-based payment technology company providing secure, scalable, and intelligent payment solutions to businesses in UAE and beyond. We help merchants simplify payment acceptance and operations through modern technology, strong acquiring partnerships, and our keen focus on acceptance improvement through AI.Role Description We are looking for an ambitious and results-driven Business Development Manager to grow SynraPay’s merchant portfolio and strategic partnerships in the UAE.The successful candidate will be required to work under pressure, identify the right prospects, convert leads into merchants and under the UAE payments landscape from an e-commerce acquiring perspective. He/She should be able to create the need of agentic based payments and present SynraPay solutions to enterprise and SME merchants. The BDM will be responsible complete sales cycle—from lead generation and commercial negotiation to onboarding, activation and managing the relationship.Key Responsibilities* Identify and acquire new merchants across e-commerce, retail, hospitality, travel, education, healthcare, real estate, marketplaces, and other priority sectors.* Build and manage a strong pipeline of qualified business opportunities.* Develop relationships with merchants, banks, acquirers, technology partners, e-commerce agencies, ERP providers, system integrators, and referral partners.* Understand merchants’ payment-processing requirements and recommend appropriate solutions.* Present product demonstrations, commercial proposals, and customized payment solutions to prospective clients.* Negotiate pricing and commercial terms in line with company policies and profitability targets.* Coordinate with compliance, risk, technology, operations, and onboarding teams to ensure smooth merchant activation.* Maintain accurate sales forecasts, pipeline updates, meeting records, and opportunity status in the CRM.* Achieve monthly and quarterly targets for merchant acquisition, transaction volume, revenue, and active merchants.* Monitor market developments, competitor offerings, merchant feedback, and emerging payment trends.* Represent SynraPay at industry events, networking forums, exhibitions, and partner meetings.* Support existing merchants with expansion opportunities, including additional payment methods, markets, and value-added services.Qualifications* Bachelor’s degree in Business, Marketing, Finance, Technology, or a related field.* Minimum 3–10 years of business development or B2B sales experience, preferably within payments, fintech, banking, SaaS, e-commerce, or financial services.* Good understanding of payment gateways, merchant acquiring, online payments, card processing, and payment integrations.* Existing relationships with UAE merchants, banks, acquirers, or technology partners will be a strong advantage.* Demonstrated ability to generate leads, manage a sales pipeline, negotiate commercial terms, and close business.* Strong presentation, communication, relationship-management, and negotiation skills.* Commercially minded, target-oriented, and comfortable working in a fast-paced startup environment.* Proficiency in English is essential; Arabic or additional regional languages would be an advantage.* UAE market experience and a valid UAE driving licence are preferred.