Business Development Specialist

Company Description Mizo develops AI agents for Managed Service Provider (MSP) service desks, helping elevate MSPs into true next-generation operations. The company focuses on unlocking the potential of service desks by automating routine tasks and improving responsiveness. By integrating advanced AI technologies, Mizo enables MSPs to deliver more efficient, data-driven support experiences. Team members contribute to innovative solutions that transform how MSPs operate and serve their clients.Role Description The Business Development Specialist is a full-time, on-site role based in Montreal, QC. You'll be responsible for prospecting, qualifying, and booking demos with MSP decision-makers across the US and Canada. This is a hunter role — outbound-led, metrics-driven, and high-impact.Key Responsibilities Pipeline Generation & ProspectingIdentify and engage potential clients within the MSP ecosystem through outbound prospecting (email, calls, LinkedIn, and events)Build and maintain a strong pipeline of qualified opportunities for the sales teamResearch target accounts and personalize outreach to key decision-makersQualify inbound leads and convert them into sales opportunitiesMaintain accurate prospect and pipeline data in the CRMMarket Development & Sales SupportCollaborate with the leadership team to develop outbound sales strategiesIdentify market trends and new business opportunitiesRepresent Mizo at industry events, conferences, and networking functionsSupport marketing campaigns through targeted outreach and follow-upsContribute to improving messaging, outreach sequences, and sales playbooksExperienceMust-haves– 2–4 years of outbound sales or BDR/SDR experience, ideally in SaaS or tech– Demonstrated track record of meeting or exceeding pipeline and booking targets– Familiarity with the MSP industry — you know what a PSA is and why ticket volume matters– Excellent written and verbal communication in English;– Self-starter mentality — you don't wait to be told what to do– Comfortable working in a fast-moving, early-stage environment where the playbook is still being writtenNice-to-haves– Prior experience selling into MSPs or IT service providers– Experience with Pipedrive or similar CRM platforms– Familiarity with automation tools or AI-powered SaaS products– Existing network within the MSP community (ConnectWise, IT Nation, HTG, etc.)What We OfferCompany CultureCollaborative and innovative work environment where your ideas matterA fast-growing startup where you can make a direct impactContinuous learning and professional development opportunitiesSupportive team culture that celebrates wins and learns from challengesOffice in the heart of the Plateau Mont-Royal in MontrealBenefits & PerksCompetitive salary with ESOP and performance-based bonusesModern sales tools and technology to help you succeedTeam building events and company retreatsWhy Join Mizo?At Mizo, you’ll join a team passionate about helping MSPs operate smarter with AI-driven solutions. As a BDR, you'll play a key role in driving our growth by opening new opportunities and helping introduce our platform to the market.You'll work with cutting-edge technology, collaborate with ambitious teammates, and help shape the future of Mizo.How to ApplyPlease submit your resume and a brief cover letter explaining why you're the perfect fit for this role to hello@mizo.techWe look forward to hearing from you!