Business Intelligence Data Analyst

What you’ll doThe BI Data Analyst plays a trusted role in delivering high‑quality, actionable insights that support effective decision‑making across the Roadside business. Working closely with operational, technical, finance and customer teams, this role translates complex data into clear analysis, reporting and dashboards that enable teams to understand performance, identify opportunities and respond to emerging issues.This role suits an experienced data analyst who is comfortable working with stakeholders, applying sound analytical judgement, and owning reporting and dashboard outcomes end‑to‑end, while continuing to refine their technical and business capability within a collaborative environment.In This Role, You WillOwn and deliver recurring operational and performance reporting using governed, trusted data sourcesDesign, build and maintain dashboards and visualisations in BI tools and supporting tools, ensuring clarity, relevance and usabilityPartner with stakeholders to shape analytical requirements and translate business questions into structured analysesDeliver ad‑hoc analysis and insights to support decision‑making, investigations and continuous improvement initiativesApply strong data visualisation principles to ensure outputs are governed, consistent and supported by clear definitions and assumptionsMaintain strong data documentation, including data definitions, lineage and refresh schedules as standard practiceMonitor data quality and reporting reliability, contributing to incident triage and continuous improvementWork within sprint and backlog processes, prioritising work effectively and maintaining high standards of deliveryApply data governance, privacy and access controls consistently when handling sensitive or regulated informationWhat You’ll BringEssential Skills & Experience3–5 years’ experience in a BI, analytics or data analysis role (or equivalent experience)Strong SQL capability with experience working across complex datasetsAbility to translate data into accurate, fit‑for‑purpose visualisations aligned to audience and contextProven experience designing and delivering intuitive dashboards using BI platformsStrong analytical judgement, with the ability to independently structure and execute analysisClear communication skills, with confidence explaining insights and limitations to non‑technical audiencesStrong attention to detail and commitment to data quality, reliability and governanceAbility to manage competing priorities and deliver outcomes with guidanceDesirable ExperienceExperience working with AI‑enabled tools to support analysis, automation, or decision‑making tasksWorking knowledge of Python, R, Power Query/M, analytics engineering or CI/CD practicesExperience operating in Agile or sprint‑based delivery environmentsQualificationsDegree in Analytics, STEM, Information Systems or related discipline, or equivalent professional experienceWhat’s In It For YouAt the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!Enjoy a flexible hybrid work model with 2 days in the office and 3 days working from homeGrow your career with ongoing learning, paid training, and development opportunities that help you build new skills and advance with confidenceProgressive flexibility and well-being benefits to balance all of life's prioritiesComplimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much moreEmployee referral program where you may be eligible for a referral bonus of up to $2,000Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.Know You BelongWe’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.We’re recruiting with urgency and will be reviewing applications as they’re submitted. Early applications are encouraged. As part of our recruitment process, successful applicants will be required to complete pre-employment checks.Join the NRMA and grow your career with us. Apply now, we cannot wait to hear from you or visit our careers site to find out more! Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.