Business Intelligence Lead / Program Manager

Business Intelligence Lead / Program ManagerOverviewWe are looking for a highly motivated and skilled Business Intelligence Lead / Program Manager with expertise in Data, IT, and Software Engineering to join our dynamic team. In this role, you will be responsible for leading Business Intelligence initiatives, designing impactful data solutions, and managing complex programs focused on driving insights and decision-making. This is an exciting opportunity to work in a multi-functional, innovative environment that values diversity, equal opportunities, and inclusion.Our ideal candidate is a strategic thinker with a passion for data, technology, and team leadership. They thrive on solving complex problems and have a track record of optimizing processes, technologies, and business strategies for operational success.ResponsibilitiesLeadership and Program ManagementLead cross-functional teams to deliver Business Intelligence projects and solutions that align with organizational objectives.Manage program timelines, stakeholders, budgets, and deliverables to ensure timely execution and exceptional outcomes.Collaborate with senior leadership to build data-driven strategies and ensure alignment with company goals.Foster a culture of inclusion, teamwork, and innovation within the team and across departments.Business Intelligence and Data StrategyOversee the design and implementation of scalable BI solutions, ensuring accessibility, reliability, and performance of data systems.Analyze complex datasets to identify patterns, trends, and key business insights.Optimize and maintain data pipelines, ETL processes, and reporting dashboards.Define best practices for BI tools and data governance, ensuring data accuracy and integrity.Technical ExpertiseCollaborate with Software Engineers, Data Scientists, and IT professionals to improve system integration and implement technical advancements.Evaluate emerging technologies and software tools to enhance BI capabilities and overall infrastructure.Provide technical mentorship and guidance to team members to elevate collective expertise.Stakeholder CollaborationAct as the primary liaison between technical teams, business users, and external partners.Translate business requirements into technical specifications and actionable project plans.Drive alignment by communicating effectively with diverse stakeholders across the organization.QualificationsEducation and ExperienceBachelor's or Master's degree in Computer Science, Data Science, Information Technology, or a related field (or equivalent professional experience).6+ years of experience in Business Intelligence, Data Analytics, or a related field, with at least 3+ years in a leadership or program management role.Proficient understanding of data warehousing, data modeling, and database systems (e.g., SQL, Snowflake, Redshift).Technical SkillsHands-on experience with BI tools (e.g., Power BI, Tableau, Looker, QlikView).Experience with ETL pipelines, data integration, and visualization platforms.Working knowledge of programming languages like Python, R, or Java is a plus.Familiarity with cloud data platforms (e.g., AWS, Azure, or Google Cloud).Key CompetenciesStrong analytical and quantitative skills with the ability to derive actionable insights from complex data.Proven ability to lead and mentor diverse, multi-functional teams.Exceptional communication skills and experience in presenting technical concepts to non-technical stakeholders.Ability to manage multiple projects and deadlines in a fast-paced environment.Nice-to-Have SkillsCertification in project management methodologies (e.g., PMP, Agile, Scrum).Prior experience in industries such as technology, healthcare, finance, or retail.Knowledge of machine learning and AI concepts is a bonus.