Business Operations Governance Manager

About SpektrumSpektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.Our operating model is built around three core pillars:Talent Acquisition – identifying and securing the right talentWorkforce Experience & Development – enabling, supporting, and retaining our peopleService Delivery – ensuring consistent, high-quality execution for our clientsThese functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.Working at SpektrumWorking at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.We focus on:Clear roles and responsibilities aligned to our operating modelPerformance-driven delivery with defined outcomes and measurable impactCollaboration across functions to ensure successful client and organisational outcomesContinuous development of skills, capability, and expertiseOur people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.Business Operations ManagerThe Business Operations, Governance & Process Manager is responsible for supporting business coordination, governance activities, reporting, supplier coordination, KPI management, process improvement, and internal project activities across Spektrum entities.The role contributes to:Business consistencyProcess improvementReporting and visibilityGovernance supportTransformation initiativesBroader business growth activitiesKey ResponsibilitiesBusiness Operations & CoordinationSupport business coordination activities across Spektrum entities.Coordinate cross-functional business activities and internal initiatives.Coordinate with internal stakeholders, suppliers, teams, and external partners across business activities.Support reporting and KPI tracking activities.Contribute to business visibility and process improvement initiatives.Governance, Compliance & Business SupportSupport governance and compliance activities across legal entities.Contribute to policy, process, and framework improvement initiatives.Support quality assurance and business maturity activities.Contribute to reporting and governance visibility activities.Support organisational change and improvement initiatives.Procurement, Suppliers & Operational SupportCoordinate supplier and procurement-related activities across Spektrum entities.Support supplier coordination and vendor management activities.Participate in support activities relating to external suppliers and service providers.Contribute to process improvement initiatives relating to procurement and supplier coordination.Reporting, KPI Management & Business VisibilitySupport reporting and KPI management activities across business functions.Participate in reporting, business visibility, and performance tracking activities.Support the development of reporting structures and KPI frameworks.Contribute to improvement initiatives relating to reporting and business visibility.Transformation, Projects & Business ImprovementThe role will contribute to a range of internal business improvement and transformation initiatives, including:process improvement;reporting and KPI developmentbusiness coordination activitiestechnology and automation initiativesbusiness growth supportinternal project coordination activities.Additional responsibilities may include:coordinating and contributing to internal projects and improvement initiativessupporting transformation and scalability activitiesparticipating in strategic planning and coordination activitiessupporting future Business Operations capability development.Required Experience & CapabilitiesThe successful candidate should demonstratestrong organisational and coordination capabilitystrong communication and stakeholder management skillsability to manage multiple activities simultaneouslyattention to detail and business consistency;willingness to contribute to business growth initiativesinterest in improvement and transformation activitiesadaptability within evolving business environmentsthe ability to operate effectively within a growing international organisation.Experience in any of the following areas would be advantageous:business operations;governance or compliance;reporting and KPI management;procurement or supplier coordinationprocess improvementproject coordinationquality assurance; ortransformation initiatives.Development & Certification OpportunitiesDevelopment opportunities may include:PRINCE2 PractitionerISO Internal AuditorITIL FoundationITIL Specialist / IntermediateBusiness Process Management trainingProject Coordination trainingGDPR / Data Protection AwarenessGovernance & Compliance training.The role offers long-term development and progression opportunities within a growing international organisation.Career Pathway & ProgressionA detailed Career Pathway, Development & Growth Guide accompanies this position and outlines:progression opportunitiesdevelopment pathways;certification opportunitiescompensation progressionlong-term leadership development opportunities within Spektrum.Bonus & Performance FrameworkThe role participates in Spektrum’s performance and bonus framework aligned to:individual contributionproject participationKPI achievementbusiness impactleadership contributioncompany performance.Flexibility & Internal Career MobilityAs Spektrum continues to grow, new teams, functions, and career opportunities are expected to develop across the organisation.Future movement opportunities may become available across:Business OperationsGovernance & ComplianceStrategic ProjectsProcurement & Supplier ManagementBusiness Process ManagementHR OperationsOperational ExcellenceTechnology & TransformationInternational Expansion SupportSpektrum supports long-term professional development, leadership growth, and internal career progression opportunities.Long-Term OpportunityThis role offers the opportunity to contribute to a growing international organisation while developing broad experience across business operations, governance, reporting, transformation initiatives, and strategic business support activities.Long-term progression opportunities are expected to develop as the organisation continues to grow.