Business Operations Intern (Local)

Company Description Alpha X Technology is an innovative high-tech manufacturing technology company focused on transforming traditional production through advanced automation and AI-driven solutions. The company integrates artificial intelligence, machine learning, robotics, and smart systems to optimize efficiency and enhance product quality. Our solutions support diverse high-tech industries, helping partners modernize their operations and stay competitive. Alpha X Technology is committed to sustainable manufacturing practices and continuous technical innovation, offering team members exposure to industrial technologies.Role Description The Business Operations Intern is a full-time, on-site role based in Kuala Lumpur. The Business Operations Intern role focuses on supporting CRM management, recurring sales reporting, commercial follow-up and documentation to ensure that sales information is accurate, timely and accessible to relevant stakeholders. Through this role, the intern will gain practical exposure to how B2B sales opportunities are tracked, how CRM information is converted into recurring management reports, and how Sales, Finance, Delivery and other teams collaborate throughout the sales process. Key ResponsibilitiesCRM and Sales Information ManagementMaintain accurate, complete and up-to-date sales information in the CRM system.Support the regular review and update of sales opportunities, customer information, follow-up activities and key commercial milestones.Identify missing, outdated or inconsistent information and follow up with relevant sales team members to support reliable pipeline visibility.Sales Reporting and Operational SupportUpdate weekly sales reports, performance trackers and management dashboards based on the latest CRM information.Support the preparation of weekly sales meetings and other business reviews by ensuring that the required information is available and properly presented.Assist in tracking agreed follow-up actions and key updates arising from sales and operational discussions.Commercial Coordination and DocumentationCoordinate with the Finance team on sales-related operational matters, including invoice issuance, payment tracking and collection status.Follow up with relevant internal stakeholders to ensure that invoicing and payment information is updated in a timely manner.Maintain organised sales records, customer documents and supporting commercial information in accordance with the company’s documentation practices.Provide general operational support for sales-related processes and initiatives as assigned.Qualifications & SkillsCurrently pursuing or recently completed a Diploma or Degree in Business, Marketing, Analytics, Operations, Finance, Information Systems or a related field.No prior full-time work experience is required; relevant internship, project or student organisation experience would be an advantage.Basic proficiency in Microsoft Excel and willingness to learn CRM and reporting tools.Strong attention to detail and the ability to complete structured data and reporting tasks accurately.Clear written and verbal communication skills, with the confidence to ask questions when information is unclear.Organised, responsible and able to complete assigned tasks within agreed deadlines.AdditionalInterest in technology, SaaS, industrial automation, engineering or project-based B2B businesses.Prior internship or project experience in sales operations, business operations, finance, administration or a related area.Exposure to Excel functions, PivotTables, Power BI, Tableau, SQL or other data tools would be an advantage but is not required.Basic understanding of sales, customer relationship management or business operations.Mandarin or additional regional language skills for stakeholder collaboration.