Business Operations Manager

Do you want real ownership over a major piece of a growing business?We are looking for a Business Operations Manager who wants more than a typical administrative role.This person will become the operational backbone of Legacy Industrial Coatings.You will have ownership over many of the systems that keep the company moving: bid production, vendor relationships, subcontractor compliance, payroll, accounts receivable, software, recruiting support, sales support, and internal processes.This is a role for someone who loves responsibility.Someone who sees something that needs to be fixed and fixes it.Someone who can take a process that currently lives in someone's head, turn it into a system, and then own that system.You will work directly with ownership and our General Manager and will have significant autonomy to improve how the business operates as we continue to grow.The goal is simple: build and run the infrastructure behind the company so ownership can spend more time growing the business.What you will own:Vendor and Product Management• Negotiate pricing with vendors and suppliers.• Understand what each vendor carries, product availability, pricing, lead times, and capabilities.• Coordinate product information with our General Manager and sales team.• Work directly with vendors when bids require specialty coatings, materials, preparation methods, or technical product information.Bid Management• Manage our BuildingConnected bid workflow and our relationship with our outside estimating resources.• Retrieve opportunities, organize bid information, assemble bid packages, and make sure bids are submitted quickly and professionally.• Coordinate with ownership and sales to turn strong bid opportunities into meetings and relationships.Business Administration• Manage incoming business calls and administrative requests.• Coordinate warranty and service appointments.• Maintain calendars and internal tracking systems.Payroll, Commissions and Payments• Process weekly payroll and sales commissions.• Coordinate payments to vendors and subcontractors.Subcontractor Compliance• Manage subcontractor agreements and documentation.• Maintain insurance, workers compensation, contracts, and required compliance documents.• Make sure subcontractors are fully approved before beginning work.Lien, Permit and Vehicle Administration• Manage lien filings and releases.• Coordinate permits when required.• Manage vehicle registrations, toll tags, and related administrative requirements.Systems and CRM• Own Jobber data accuracy and organization.• Help implement new software and internal systems.• Identify opportunities to automate or improve existing processes.• Coordinate systems between sales, operations, marketing, and accounting.Sales Support• Help the sales team assemble professional proposals and bid packages.• Maintain our sales dashboard and make sure opportunities are being tracked correctly.• Help leadership improve sales processes and training materials.Recruiting• Post open positions when we are hiring.• Review applicants and resumes.• Coordinate the initial screening and interview process.Marketing Coordination• Manage communication with our outside social media and marketing partners.• Make sure our online presence remains professional and consistent.• Coordinate website updates, blog posts, press releases, and other content.Billing and Accounts Receivable• Manage customer billing after projects are completed.• Track accounts receivable and follow up on outstanding balances.Insurance• Manage insurance renewals, policy changes, certificates, and payments.$70,000-$80,000 salary This role will continue to evolve as the company grows.We are not looking for someone who needs a detailed checklist every morning.We are looking for someone who can eventually own this side of the business, build better systems, solve problems, and become someone the entire company can depend on.If you are highly organized, extremely accountable, comfortable wearing multiple hats, and excited by the idea of helping build a company rather than simply working inside one, we would love to talk with you.