Business Operations Manager

About the JobPhyxUp Health is looking for a Business Operations Manager to help manage and improve our day-to-day business operations across Korea and the U.S.PhyxUp Health is a San Francisco–headquartered AI healthtech startup building an AI-powered patient care and reimbursement platform for rehabilitation providers in the U.S. Our Korea team works closely with our U.S. operations to build and scale the product.We are already working with hospitals and clinics across the U.S., and our ARR has grown more than 10x over the past 12 months.About PhyxUp HealthWe believe some of the most important parts of healthcare happen between visits.Patients spend far more time at home than they do in the clinic, but providers have limited visibility into what happens after the patient leaves. At the same time, clinicians spend significant time on documentation, administrative work, and reimbursement.PhyxUp uses AI to connect the clinical visit with ongoing care. We help patients stay engaged with their treatment at home while automating repetitive clinical and reimbursement workflows for providers.We’re not just building another healthcare software tool. We’re building the infrastructure for how care continues after the visit.About the RoleThe Business Operations Manager will help keep PhyxUp's business running smoothly as we grow across Korea and the U.S.You'll work closely with the CEO and our U.S. team to coordinate daily operations, support our clinical and billing teams, manage administrative processes, and keep important projects moving forward.This is a hands-on role that involves a wide range of responsibilities, from coordinating with U.S. team members and managing operational documents to supporting government programs, finance, HR, and internal projects.As the company grows, you'll also help improve existing processes and build more efficient systems that allow our team to scale.Your main responsibility is to make sure our day-to-day operations run smoothly and help build the systems we need as we grow.What You'll DoCoordinate daily operations across our Korea and U.S. teamsSupport operational workflows involving our U.S. clinical team, billing team, and clinic partnersManage internal schedules, email communication, follow-ups, and administrative tasksPrepare and manage contracts, reports, operational documents, and company recordsCoordinate applications, reporting, and administrative requirements for government support programsSupport HR and finance operations, including recruitment coordination, expense tracking, and administrative documentationAssist with investor materials, business proposals, presentations, and due diligence documentsTrack ongoing operational tasks and projects to ensure deadlines are metIdentify inefficiencies in daily operations and help develop better processesSupport the CEO and leadership team with other business operations tasks as neededHow We WorkWe are an early-stage startup, which means roles are broad and individual impact is high.Our operations span two countries and involve clinical teams, billing, customers, and external partners. Clear communication, attention to detail, and reliable execution are essential to keeping everything running smoothly.We value people who take ownership of their work, follow through on commitments, and look for ways to improve how things are done.We move quickly, but we don't use speed as an excuse for low-quality work. Our product is used by real healthcare providers and patients every day, so details matter.You don't need to have all the answers from day one. But you should be willing to learn, take initiative, and become someone the team can rely on as the company grows.What We're Looking ForFluent in Korean and English, both written and verbalStrong organizational skills and attention to detailAble to manage multiple tasks and prioritize work independentlyClear and professional communication with internal teams and external partnersComfortable working with colleagues and partners in the U.S.Proactive in identifying problems and following through on solutionsQuick to learn new tools, processes, and business workflowsReliable, adaptable, and comfortable working in a fast-changing startup environmentNice to HaveExperience in Business Operations, Administration, Executive Assistance, or a similar roleExperience working at a startup or with international teamsExperience managing government support programs, contracts, or administrative processesExperience supporting HR, finance, or billing operationsExperience preparing business reports, presentations, or investor materialsExperience with Google Workspace, Notion, Slack, and similar collaboration toolsInterest in AI, digital health, or the U.S. healthcare industryPrior startup experience is not required. We value people who are organized, willing to learn, and able to take ownership of their work.Why Join PhyxUp HealthWork closely with the CEO and leadership team of a growing AI healthtech startupGain hands-on experience in both Korean and U.S. business operationsWork with U.S. healthcare organizations and international partnersGain exposure to clinical operations, billing, finance, HR, and startup managementHelp build and improve the operational systems of a growing companyTake on increasing responsibility as the company expandsHave a direct impact on how the company operates and growsLocationSeoul, South Korea (122, Mapo-daero, Mapo-gu)CompensationNegotiable based on experience and qualifications.Hiring ProcessApplication → Take-home Assignment → 1st Interview → 2nd Interview → Reference CheckIf you enjoy organizing complex operations, taking ownership of your work, and helping a growing startup run more efficiently, we'd love to hear from you.Learn MoreWebsite: https://phyxuphealth.com