Business Operations Manager

Business Operations Manager Croccante Food Supplies · [Cairo, Egypt] · Full-time · [Hybrid]About us Croccante Food Supplies is a growing food supply company serving restaurants, hotels, cafés and bakeries across Egypt with premium imported ingredients and kitchen equipment. We’re looking for a hands-on operations leader to run the engine behind the business, from international suppliers to the customer’s door.The role You’ll own our end-to-end operations: imports, supply planning, costing, finance and day-to-day execution. You’ll report directly to the founder, lead our operations team, and make sure the right products arrive on time, at the right cost, and that the numbers behind them are accurate.What you’ll doImports & Supply ChainPlan stock levels and place purchase orders with international suppliers based on sales trendsManage the full import cycle with suppliers, freight forwarders and customs brokers: documents, shipping, clearance and delivery to our warehouseCalculate landed costs for every shipment and keep the costing database up to dateManage the relationship with our third-party warehouse and monitor stock accuracy, damages and expiryFinance & ReportingManage supplier payments and foreign-currency transactionsPrepare the monthly P&L and reconcile stock, accounts and partner balancesMonitor margins by product and customer, and flag pricing that needs adjustingReport monthly to management on sales, margins, stock, cash and receivablesOperations & TeamSupervise the Sales Operations Coordinator and make sure orders, deliveries and invoicing run smoothlyImprove and document our processes (SOPs) as the business growsUse AI tools and automation to make operations faster and more accurateWhat we’re looking for4–7 years’ experience in operations, supply chain, procurement or finance, ideally in food, FMCG or import/distributionHands-on experience with imports: purchase orders, shipping, customs clearance and landed costingStrong financial skills: P&L, margins, reconciliations, cash flowAdvanced Excel / Google Sheets; experience with an ERP or accounting systemComfortable using AI tools (e.g. ChatGPT, Claude) to analyze data and automate routine workFluent Arabic and strong English (you’ll deal with international suppliers)Highly organized, detail-driven and comfortable owning results with little supervisionExperience leading or supervising a small team is a plusBachelor’s degree in business, commerce, supply chain or a related fieldWhat we offerA senior, high-impact role reporting directly to the founderOwnership of the full operation of a growing import and distribution businessCompetitive salary based on experienceRoom to grow with the companyTo apply, click “Apply” or send your CV with the subject line “Business Operations Manager”, plus 2–3 lines on an import or cost-saving project you’ve led.