Business Operations Manager (Office of the CEO)

We run MARKETECH APAC, UpTech Media, and HR Forward Asia with conferences and awards across APAC. We're growing fast, and we need someone who makes sure we execute as well as we plan.We organize some of Asia’s leading marketing conferences, including What’s NEXT in Marketing, Retail & E-commerce Innovation Marketing & Tech Summit, and Advertising Technology Asia. We also host annual awards programs, including the Marketing Technology Awards, Advertising Awards Asia Pacific, and the NEXT Awards series.As a fast-growing company, we pride ourselves on creating meaningful industry conversations and bringing together marketing leaders across the region. Joining means being part of a dynamic and entrepreneurial team where you’ll have the opportunity to work on high-impact events, collaborate with top industry professionals, and grow your career in the exciting world of marketing and events.The role: You'll report directly to our Founder & CEO and work across all brands and teams. Your job is to turn strategy into results by fixing broken processes, sharpening accountability, and keeping everyone moving in the same direction.What you'll do:Partner with the CEO to run our weekly management rhythm: agendas, decision logs, and action trackersDrive the development and upkeep of SOPs for sales, events, awards, handovers, and approvals, working with department managers and heads, who own their processesSet up KPI scorecards and coaching systems together with department heads, managers, and HRFollow up on commitments and escalate blockers with a recommended fixWork with the CEO to lead cross-team projects, from annual planning to new product launchesYou might be a fit if you:Have 4 to 7 years in operations, program management, business management, or chief-of-staff work. Media, events, agency, or startup experience helps, but what you've fixed matters more than where you've worked.Notice what's broken and can't help fixing it. You map the problem, propose the fix, and get it adopted.Follow through until the work is done, not just assigned. You're at ease with trackers, cadences, and deadlines.Hold senior people accountable with respect. You're direct without being harsh, and you keep the relationship strong.Write and think clearly. You can turn a messy discussion into a one-page brief or an SOP people actually use.Work across teams without formal authority. You earn trust by being fair and reliable.Handle confidential information with care. You'll see compensation, performance, and strategy discussions.What you'll get:Direct access to the CEO and a view of the whole businessReal ownership, with a path to a bigger operations or general management roleRegional exposure through content, events and awards across APACCompetitive salary and incentive plansTo apply: Send your resume and a short note (max 200 words) on one process you fixed and what changed to careers@marketech-apac.com. Shortlisted applicants complete a short case exercise.