Business Operations Officer

Company Description Arman Kabir Maintenance Services is a professional facilities management company built to meet international standards. The organization delivers cleaning, maintenance, logistics, glass façade cleaning, and environmental services across Afghanistan. Its clients include UN agencies, international NGOs, embassies, banks, hospitals, and commercial enterprises. Arman Kabir focuses on meeting the compliance standards required by each client, offering reliable and consistent service. The company provides structured, high-quality support to organizations operating in complex environments.Role Description The Business Operations Officer is a full-time, on-site role based in Kabul. This role oversees day-to-day operational activities, including planning, coordinating, and monitoring service delivery across cleaning, maintenance, logistics, and environmental services. The individual ensures that operational processes meet client requirements and compliance standards, prepares reports, and supports decision-making through data analysis and performance tracking. The role includes liaising with clients and internal teams, resolving operational issues, optimizing workflows, and contributing to continuous improvement initiatives. The Business Operations Officer also supports budgeting, resource allocation, and adherence to company policies and safety procedures.Qualifications Strong Analytical Skills to assess operational performance, interpret data, and support decision-making.Effective Communication and Interpersonal Communication skills to collaborate with clients, teams, and stakeholders.Customer Service and Business skills to manage client expectations and support service delivery excellence.Proven experience in operations, facilities management, or a related field, preferably in service-focused organizations.Ability to work on-site in Kabul and manage multiple priorities in a fast-paced environment.Solid organizational and time management skills, with attention to detail and follow-through.Proficiency with basic office software (e.g., spreadsheets, word processing, email) and reporting tools.Relevant degree or diploma in Business Administration, Management, or a related discipline is an advantage.