Business Operations Specialist

WORKING LOCATION : Damansara HeightsWORKING HOURS : Monday to Friday, 8:00 AM – 5:00 PMJOB RESPONSIBILITIESReview sales contracts to make sure the terms follow company policies and protect the company from potential risks.Support the Sales team during client negotiations by advising on commercial terms, payment conditions, and contract risks.Review and prepare daily commercial documents such as order terms, liaison letters, and official statements.Manage export credit insurance matters, including policy applications, follow-up, and claims.Prepare regular business reports and dashboards, track shipment and business performance, and share key findings with the relevant teams.Follow up on overdue payments and work with clients and Finance to manage payment plans and credit limits.Analyse business data regularly to identify performance gaps and improvement opportunities.Review and approve new customer registration information to ensure the details are accurate and complete.Coordinate with Sales, Legal, Finance, and other departments to collect original sales contracts and resolve contract-related issues.Monitor contract closure status, identify outstanding issues, and follow up with the relevant teams to ensure contracts are closed on time.REQUIREMENTSEducation: Bachelor’s Degree or above.Background: Business, Finance, Supply Chain, Law, or related fields.Experience: 5+ years of experience in commercial, business operations, sales support, contract management, or a related role.Good to have: Strong communication, analytical, and problem-solving skills, with an interest in commercial and business matters.About Us:Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.