Business Process Analyst
Lamipak · Mumbai, Maharashtra, India
Tailor my CV for this job — freeQualification & Experience
- Bachelor’s degree in Engineering, Supply Chain, Operations, or Business Management
- MBA preferred
- 5-7 years of experience in Supply Chain, Business Analysis, or Digital/ERP Transformation, with hands-on exposure to ERP transition/transformation projects (e.g., WMS or DMS implementation) strongly preferred
- Consulting or in-house enterprise resource transformation experience valuedRequired Skills
- Strong understanding of both supply chain business processes AND underlying systems/technology — able to bridge business needs with solution architecture
- Experience translating business requirements into workflows, SOPs, and solution designs
- Familiarity with ERP/WMS/DMS implementation processes
- Strong analytical and communication skills
- Advanced Excel and PowerPoint
- Knowledge of SAP/ERP systems preferred
- Power BI/Tableau preferred
- Strong coordination and stakeholder management capability across global teamsRole PurposeAct as the business-to-solution bridge for digital supply chain transformation, engaging directly with China-based supply chain stakeholders to gather requirements, identify process and automation improvement areas, and translate business needs into workflows, SOPs, and solution designs — working in close consultation with the Solution Analyst and the AI/Product team. (The role is fully remote work in India)Key Responsibilities
- Engage directly with supply chain business stakeholders to gather detailed requirements and identify areas for process improvement and automation
- Convert business requirements into business solutions, applying supply chain domain knowledge to design end-to-end workflows
- Partner with the Solution Analyst to define Standard Operating Procedures (SOPs), exception-handling rules, and system logic
- Define user interface (UI) requirements and user experience considerations for new system builds
- Design and propose new/updated KPIs to measure process performance and automation impact
- Coordinate closely with the AI/Product development team for functional inputs and validation
- Track project activities, action items, timelines, and deliverables
- Prepare dashboards, KPI reports, and leadership review presentations
- Support testing, UAT, deployment, and continuous improvement initiatives
- Coordinate cross-functional meetings and follow-up actions