Business Process Manager

General Overview:We are hiring for our client, a leading organisation within the reinsurance sector, seeking an experienced Business Process Manager to drive business process management and continuous improvement initiatives across the organisation.This is an exciting opportunity for a process-focused professional with strong reinsurance expertise to shape BPM strategy, optimise end-to-end workflows, strengthen process governance, and deliver measurable improvements across key business functions.The successful candidate will work closely with senior stakeholders across Underwriting, Claims, Actuarial, and IT, translating business requirements into efficient, scalable, and risk-aware processes.Key Responsibilities:Develop and implement the BPM strategy, aligned with broader business and regulatory objectives.Establish and maintain company-wide process governance frameworks, standards, and documentation.Prioritise process improvement initiatives based on business value, ROI, risk reduction, and regulatory requirements.Map and analyse As-Is processes, identify inefficiencies and root causes, and design optimised To-Be workflows.Facilitate process workshops with Underwriting, Claims, Actuarial, and other business teams.Act as a key liaison between business functions and IT to support effective process transformation.Develop and monitor process performance metrics, including cycle times, error rates, and operational efficiency.Develop SOPs, process documentation, and training materials for business users.Track and report operational efficiency improvements and key BPM initiatives to senior management.Key Requirements:Bachelor’s degree in IT, Business, Process Management, or a related discipline.Minimum 10 years of relevant experience within the reinsurance industry.Strong understanding of Business Process Management, process optimisation, and operational excellence.Proven experience leading business improvement and process transformation initiatives.Strong knowledge of reinsurance business processes, particularly across Underwriting, Claims, and Actuarial functions.Excellent stakeholder management and communication skills, with the ability to work effectively across business and technology teams.Strong analytical and problem-solving abilities with a structured approach to process improvement.Experience in process mapping, root-cause analysis, workflow optimisation, and process governance.MBA or relevant postgraduate qualification would be an advantage.