Business (Product Owner)

🚀 We’re Hiring: Business and Product Owner – MS Dynamics 365📍 Location: Dubai, UAE🏢 Company: Teamware Solutions🏢 Client: Leading Retail Organization🏢 Industry: Retail | E-commerce | Enterprise Technology🕒 Level: Senior / Lead Level💼 Employment Type: Full Time📌 Position DetailsDesignation: Business and Product Owner – MS Dynamics 365Total Experience: 10+ YearsUAE Experience: Minimum 2 Years – Good to have 🌟 About the RoleTeamware Solutions is hiring an experienced Business and Product Owner – MS Dynamics 365 for an exciting opportunity with a leading retail organization in Dubai, UAE.The Business and Product Owner will act as the single voice of the business within the Dynamics Center of Excellence (CoE). The role will own the demand side of the Microsoft Dynamics 365 estate across Viva, eMax, SEA, and Wowmart, translating business needs into a single, prioritized product backlog.The role will be responsible for determining which capabilities should become part of the common Dynamics 365 solution superset and which requirements should remain business-specific.The successful candidate will ensure that solutions are appropriately designed to support different retail formats, including grocery, electronics, convenience, and fashion, without compromising the unique business requirements of each format.This role will cover business operations across UAE, Malaysia, Indonesia, and KSA, working closely with business stakeholders, the Solution Architect, and the Kuala Lumpur delivery team.🎯 Key Focus AreasProduct Ownership & Backlog ManagementBusiness Engagement & Requirements ManagementSolution Superset GovernanceBusiness Fit Across Multiple Retail ModelsRelease Prioritization & AcceptanceValue Tracking & User Adoption💼 What You’ll DoOwn and manage the Dynamics 365 product backlog, ensuring business requirements are captured, evaluated, prioritized, and aligned with strategic objectives.Act as the primary business representative within the Dynamics CoE, ensuring clear communication between business stakeholders and technology/delivery teams.Engage with business stakeholders across UAE, KSA, Malaysia, and Indonesia to understand business needs, pain points, priorities, and future requirements.Translate business requirements into clear, actionable epics, features, and user stories for delivery teams.Govern the common D365 solution superset, determining which capabilities should be standardized across businesses and which should remain business-specific.Evaluate requirements across grocery, electronics, convenience, and fashion retail formats to ensure solutions provide the right business fit.Work closely with the Solution Architect and Kuala Lumpur delivery team to ensure requirements are technically feasible and aligned with the overall D365 architecture.Conduct fit-gap analysis between standard D365 capabilities and business requirements, clearly identifying when configuration, extension, or customization is required.Prioritize product releases based on business value, urgency, technical dependencies, risk, cost, and organizational impact.Coordinate User Acceptance Testing (UAT) and ensure business readiness and formal sign-off for major releases.Monitor product adoption, business value, operational outcomes, and user feedback following implementation and releases.Ensure continuous improvement of the D365 platform based on business feedback, adoption data, and changing business requirements.Maintain strong alignment between business stakeholders, product teams, functional consultants, solution architects, engineering teams, and delivery partners.🧠 What We’re Looking For10+ years of professional experience in product ownership, business analysis, functional consulting, or enterprise ERP platforms.Minimum 4+ years of experience working with Microsoft Dynamics 365 F&O and/or Commerce in a functional, product, or business-facing role.Strong understanding of D365 F&O and Commerce capabilities across retail, supply chain, finance, and related business processes.Proven experience managing a product backlog and release priorities for a shared enterprise platform supporting multiple business units.Strong retail domain experience across at least two of the following:GroceryElectronicsConvenienceFashionExperience in multi-format retail environments is highly preferred.Proven experience working with cross-functional and geographically distributed teams.Experience working across different territories, cultures, and business stakeholders.Exposure to GCC and Southeast Asian markets is preferred.Strong experience coordinating User Acceptance Testing, business validation, and formal business sign-off for major releases.Excellent understanding of business requirements, process mapping, fit-gap analysis, backlog management, and product prioritization.Strong stakeholder management, communication, negotiation, and problem-solving skills.🛠️ Technical & Functional SkillsD365 Functional Expertise:Strong working knowledge of Microsoft Dynamics 365 F&O and Commerce, particularly across retail, supply chain, finance, inventory, pricing, promotions, and related business processes.Fit-Gap Analysis:Ability to evaluate standard D365 capabilities versus extensions/customizations, with clear understanding of cost, risk, business value, and technical implications.Backlog Management:Hands-on experience with Azure DevOps for managing epics, features, user stories, requirements, prioritization, and traceability from business intake through release.Retail Data Literacy:Strong understanding of product hierarchies, item models, pricing, promotions, inventory movements, and retail data flows across different business formats.Reporting & Analytics:Working knowledge of Power BI to interpret business, operational, adoption, and product-performance data.Process Documentation:Strong capability in business process mapping, requirements documentation, user stories, acceptance criteria, and functional documentation that engineering and delivery teams can directly use.⭐ Preferred SkillsExperience working with enterprise-scale Microsoft Dynamics 365 environments.Strong experience in Retail / E-commerce / Supply Chain / FMCG domains.Experience across multiple retail formats.GCC and Southeast Asia business experience.Experience with Azure DevOps and Agile product delivery.Exposure to Power BI and data-driven product management.Experience working within a Dynamics 365 Center of Excellence (CoE).Relevant Microsoft Dynamics 365 / Product Owner / Agile certifications is an advantage.💎 Ideal Candidate ProfileThe ideal candidate is a senior Business/Product Owner with strong Microsoft Dynamics 365 F&O/Commerce knowledge and deep retail domain expertise.They should be capable of operating between business strategy, product management, functional requirements, and technology delivery, ensuring that business priorities are translated into a structured and value-driven D365 roadmap.The candidate should be comfortable working across multiple countries, business units, and retail formats, while maintaining a balance between global standardization and local business requirements.This is a business/product ownership role, so the candidate should demonstrate strong ownership of backlog, prioritization, stakeholder engagement, UAT, release acceptance, adoption, and business value realization.📩 How to Apply👉 Apply directly on LinkedInor📧 Share your updated profile with shaik.d@twsol.comPlease mention “Business and Product Owner – MS Dynamics 365 – Dubai” in the subject line.We are an equal opportunity employer and welcome candidates from diverse backgrounds.