Business System Analyst

Role SummaryThe bridge between business and delivery — owning requirements, documentation, testing, training, and change management.Key ResponsibilitiesDocument current and future workflows and requirements.Define acceptance criteria and metric logic.Track assumptions, decisions, dependencies and UAT sign-off.Lead testing, training and change management.Maintain shared delivery documentation.Requirements4–7 years as a business or systems analyst on data/analytics initiatives.Experience with requirements, UAT, training, and change management.Bachelor's degree in business, information systems, or a related field.Willingness to work onsite during night shift hours (between 9:00 PM – 11:00 PM start time).Technical and Tool FamiliarityRequirements and documentation practices and tooling.SQL and BI familiarity (Sigma, Power BI).Test management and UAT practices.Delivery tracking (e.g., Monday.com).Key CompetenciesExceptional written and verbal communication.Rigorous and organized; nothing falls through the cracks.Bridges business and technical language.Comfortable facilitating UAT and training.Takes ownership of clarity.Decision AuthorityDecides: documentation standards, acceptance-criteria structure, UAT plan.Owns: requirements record, decision log, training materials.Shares: metric logic (with the Analytics Engineer), scope (with the Product Owner).Escalates: unresolved requirements or sign-off risks to the Product Owner.Why Join Us?✨ Competitive salary and benefits✨ Dynamic, supportive, and collaborative work environment✨ Opportunities for career growth✨ Exposure to global operations and US-based stakeholdersApply now and be a part of our dynamic and growing team!