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Business Transformation Analyst

Ascent Business Solutions · Ja-ela, Western Province, Sri Lanka

قدّم وتابع مع أبلاي إيدج
The Business Transformation Analyst leads the design, implementation, and monitoring of process improvement, quality, and performance management initiatives across the organization. The role drives operational efficiency, standardizes best practices, and enables data-driven decision making to support the organization's continuous improvement agenda, while providing guidance to junior team members and acting as a key point of contact for stakeholders on business excellence matters. Process Improvement & Quality Management Lead the identification, analysis, and documentation of business processes across functions. Conduct root cause analysis for operational issues, with minimal supervision, and drive corrective/preventive actions to closure. Drive Lean, Six Sigma, or Kaizen initiatives aimed at eliminating waste and improving efficiency. Own KPI tracking and reporting, including preparation of dashboards and insights for senior management review. Project & Initiative Support Lead the planning, coordination, and tracking of business excellence projects across departments. Own change management activities related to new processes, tools, or systems. Coordinate with and influence cross-functional and senior stakeholders to ensure timely execution of improvement initiatives. Maintain project documentation, timelines, and status trackers. Mentor and guide junior analysts on process improvement tools, techniques, and best practices. Candidate Requirements3–4 years of relevant experience in business excellence, process improvement, quality management, or operations.Bachelor’s degree in Business Administration, Project Management, Engineering, Commerce, or related fieldCertifications (preferred): Lean Six Sigma Yellow Belt / Green Belt.Finance functional experience preferredProven experience managing teams, operational issues, and end to-end project delivery is necessary Advanced analytical skills Possess an advanced level of knowledge in management reporting and business analytics Attention to detail and being organized for challenging work environment Proactive behavior, assertiveness, and the ability to influence senior stakeholdersExcellent oral and written communication skills, including presenting senior leadership Advanced Change Management Skills Strong analytical skills You should also manage timelines independently, be a results-oriented person, and demonstrate the ability to lead and mentor junior team members Technical Skills:Strong analytical and problem-solving skills Proficiency in MS Excel, PowerPoint, and data visualization tools Working knowledge of process improvement methodologies (Lean, Six Sigma, TQM, Kaizen) •Understanding process mapping techniques (e.g., flowcharts, SIPOC, value stream mapping) •Understanding of product design as it relates to end-to-end process and customer experience Ability to challenge existing ways of working and drive change with tact and evidence-based reasoning Ability to independently project manage initiatives from planning through execution Strong communication and interpersonal skills Attention to detail and structured documentation ability Ability to manage multiple tasks and coordinate with cross functional teams Ability to mentor and coach junior analysts on process improvement tools and techniques Experience presenting insights and recommendations to senior stakeholders and leadershipWhy Join Ascent?Innovative Environment: Be part of a team that thrives on creativity and forward-thinking.Opportunity for Growth: We believe in investing in our employees' professional development and providing opportunities for advancement.Impactful Work: Your contributions will make a tangible difference in our company's success and the lives of our customers.Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and encouraged.Competitive Benefits: Enjoy comprehensive benefitsWhat we offer!Hospitalization Insurance and online medical facility, Higher education benefits, Rewards and wellness programs, Career training programs.