Business Transformation Manager – Founder’s Office

About GrainvilleGrainville India Private Limited is a growing rice processing and international trading company supplying customers across the Middle East, North America, Europe and other global markets.We are currently building the next phase of Grainville: a professionally managed, technology-driven enterprise with integrated CRM, ERP, automation, data intelligence and strong management controls.We are looking for a highly capable Business Transformation Manager to work directly with the Founder & Managing Director from our corporate office in Sector 65, Gurugram.About the roleThis is not a conventional Executive Assistant or routine coordination position.The selected candidate will work closely with the Founder across business operations, technology implementation, management reporting and cross-functional projects. The person will convert management discussions into structured action plans, coordinate execution across departments and ensure that important matters reach closure.The role is suitable for someone who combines business understanding, technology orientation, analytical ability and strong ownership.Key responsibilitiesWork directly with the Founder to organise, prioritise and execute important business initiatives.Convert discussions and decisions into clear action plans, responsibilities and deadlines.Coordinate cross-functional projects involving sales, operations, finance, logistics, quality, HR and technology.Establish weekly business reviews, dashboards, action trackers and escalation systems.Analyse business problems and present structured options and recommendations.Document, improve and standardise business processes.Work closely with the Business Systems team on Grainville’s Creatio CRM, enterprise system, ERP workflows and automation initiatives.Identify opportunities to use AI, data and automation across departments.Prepare management reports, business analyses, presentations and decision notes.Develop SOPs, internal controls, approval structures and accountability mechanisms.Track implementation of management decisions until completion.Support strategic projects involving banking, business expansion, organisational development and international operations.Help reduce operational dependency on the Founder by building repeatable systems and effective delegation.What we are looking for5–10 years of experience in a Founder’s Office, business transformation, consulting, business operations, project management, strategy or a similar cross-functional role.Strong analytical, problem-solving and execution capabilities.Excellent written and spoken English.Advanced proficiency in Excel, presentations, AI tools and management reporting.Practical understanding of CRM, ERP, workflow systems and process automation.Ability to understand both business and technology requirements.Strong follow-up, documentation and stakeholder-management skills.High degree of ownership, discretion and attention to detail.Ability to work in a fast-moving, hands-on entrepreneurial environment.Willingness to work full-time from our Sector 65, Gurugram office.Preferred backgroundPreference will be given to candidates with experience in one or more of the following:Manufacturing, exports, international trade or supply chain.Business transformation or process consulting.Founder-led or rapidly growing organisations.ERP or CRM implementation projects.AI-enabled business process improvement.Power BI, Power Query, SQL, low-code tools or workflow automation.A particular educational degree is not mandatory. An engineering, management, commerce or technology background may be suitable, provided the candidate demonstrates strong business understanding and technology aptitude.What success will look likeWithin the initial months, the selected person should be able to:Establish a company-wide management action and review system.Bring visibility to important pending matters, risks and decisions.Improve coordination and accountability across departments.Document and streamline major business processes.Support the implementation of Grainville’s CRM and enterprise platform.Identify and implement practical AI and automation opportunities.Reduce the Founder’s involvement in repetitive coordination and follow-up.Application requirementAlong with your application, please answer the following:Describe one business process or cross-functional project that you personally structured, improved or automated. Explain the problem, your role, the tools used and the measurable result.Applications containing only generic statements about AI or management will not be considered. We are looking for practical examples of execution and ownership.CompensationCompetitive and commensurate with experience, capability and current compensation.How to applyPlease email your updated CV along with your response to the application requirement to:Ishita VermaEmail: ishita@grainvilleindia.comCC: nikhil@grainvilleindia.comMobile/WhatsApp: +91 95604 44138Please use the subject line:Application – Business Transformation Manager, Founder’s Office