Cafe Leader

Company Description PT Corindo Amagi Putra (CAP Group) is dedicated to delivering memorable dining experiences through high-quality foods, pastries, desserts, and beverages served in warm, modern, and casual environments. Founded in 2016, the group began as the official franchisee of Corica Pastries in Indonesia and has successfully expanded outlets across Surabaya and into Jakarta. CAP Group also established Chao Phraya Thai Fine Cuisine, one of the first Thai fine-dining restaurants in Surabaya, recognized for promoting Thai culinary culture in the region. The company is known for its friendly service standards and commitment to customer satisfaction, offering team members opportunities to grow within a dynamic, customer-focused hospitality group.Role Description The Cafe Leader is a full-time, on-site role based in Surabaya, responsible for overseeing daily cafe operations and ensuring an excellent guest experience. This role includes supervising staff, coordinating food and beverage preparation and service, and maintaining a clean, safe, and welcoming environment. The Cafe Leader monitors inventory, coordinates ordering, and supports product quality and presentation standards. The role also involves training team members, handling customer feedback, managing basic administrative tasks such as scheduling, and collaborating with management to meet sales and service goals.Qualifications Strong skills in Food Preparation and Food & Beverage operations to support consistent product quality and menu execution.Experience in Food Service and Customer Service to ensure smooth service flow and positive guest interactions.Knowledge of Food Safety practices to uphold hygiene standards and comply with health regulations.Previous experience in cafe, restaurant, or hospitality leadership is preferred.Ability to lead and motivate a diverse team, with solid communication and interpersonal skills.Good organizational and time-management abilities, including scheduling and basic inventory control.Willingness to work shifts, weekends, and holidays as required by cafe operations.Basic proficiency in using point-of-sale (POS) systems; prior experience in Surabaya’s F&B industry is an advantage.