Cafe Manager

Company Description Roastery Coffee House, founded in 2017 by Nishant Sinha, is dedicated to crafting great and consistent specialty coffee and sharing it with as many people as possible. The company focuses on sourcing and roasting some of the best coffees available, paying premium prices to help coffee farmers build sustainable businesses. Roastery Coffee House values the entire journey from crop to cup, ensuring transparency and quality across the value chain. All coffees score 86 points or higher, are fresh in season, and roasted to perfection. As the brand has grown, it has developed new ways to share flavor and connect coffee-loving communities across India.Role Description The Cafe Manager role at Roastery Coffee House is a full-time, on-site position based in Bengaluru. The Cafe Manager oversees daily cafe operations, including staff scheduling, supervision, and coaching to ensure smooth service and adherence to company standards. This role is responsible for maintaining high levels of customer satisfaction, managing food and beverage quality, monitoring inventory, and coordinating with the roasting and supply teams. The Cafe Manager tracks sales performance, implements local marketing initiatives, and manages cash handling and basic reporting. The role also involves ensuring cleanliness, safety, and compliance with hygiene regulations, while fostering a welcoming atmosphere for guests and team members.Qualifications Strong Customer Service and Communication skills to interact effectively with guests and lead the team.Knowledge of Food & Beverage and Food Service operations, including cafe workflows and hygiene standards.Sales skills to drive revenue, promote menu items, and support local marketing and promotional activities.Previous experience in cafe, restaurant, or hospitality management, preferably in a specialty coffee environment.Ability to manage staff, handle scheduling, resolve conflicts, and motivate a diverse team.Solid organizational and time-management abilities, with attention to detail in operations and presentation.Comfort with basic POS systems, inventory tracking, and daily cash reconciliation.Relevant education or training in hospitality, food service management, or a related field is an advantage.