Cafe Manager
Ours Cafe · Dubai, Dubai, United Arab Emirates
Apply & track with Apply EdgeWe are looking for an experienced and hands-on Café Manager to oversee the complete day-to-day operations of our café in Dubai.The ideal candidate should have strong experience in café operations, team management, inventory and cost control, waste reduction, recipe costing, and profitability. We are looking for someone who can not only manage the café but also actively identify opportunities to improve efficiency, increase sales, and maximize profit.Key ResponsibilitiesManage the complete daily operations of the café.Lead, train, supervise, and motivate the café team.Prepare staff schedules and ensure appropriate staffing for each shift.Monitor staff performance, service quality, cleanliness, and operational standards.Manage inventory and maintain accurate stock levels.Handle purchasing, supplier coordination, and timely ordering of products and ingredients.Implement strong waste-control procedures, including monitoring expiry dates, FIFO stock rotation, portion control, and proper utilization of ingredients before expiry.Track food and beverage costs and identify areas where unnecessary expenses or wastage can be reduced.Calculate the exact cost of recipes, including ingredients, portions, packaging, and other relevant costs.Determine appropriate selling prices, margins, and expected profit for menu items.Monitor product profitability and recommend improvements to pricing, portions, recipes, or purchasing.Develop and introduce new drinks and beverage recipes based on customer demand, trends, cost, and profitability.Standardize recipes to ensure consistent taste, quality, portion size, and cost.Monitor daily and monthly sales performance and identify opportunities to increase revenue and profitability.Help develop promotions, bundles, upselling strategies, and other initiatives to increase average customer spending.Maintain proper stock counts and conduct regular inventory checks.Monitor fast-moving and slow-moving products and adjust purchasing accordingly.Maintain high standards of customer service, hygiene, food safety, and overall café presentation.Handle customer concerns professionally and ensure a consistently positive customer experience.Prepare regular operational reports covering sales, costs, inventory, waste, staffing, and profitability.Ensure compliance with applicable company policies and local food-safety and operational requirements.RequirementsPrevious experience in café, restaurant, F&B, or hospitality management.Strong understanding of café operations, inventory management, purchasing, and cost control.Experience with recipe costing, food/beverage cost percentages, margins, and profitability analysis.Ability to develop or contribute to new beverage recipes and menu improvements.Strong leadership and team-management skills.Good understanding of waste management, stock rotation, expiry control, and FIFO procedures.Ability to analyze sales and operational performance and make commercially sound decisions.Strong organizational, problem-solving, and communication skills.Comfortable working in a hands-on operational environment.Professional working proficiency in both Arabic and English is required.What We’re Looking ForWe are looking for someone who thinks like a manager and an operator — someone who takes ownership of the business, controls costs, develops the team, protects product quality, reduces waste, and continuously looks for ways to make the café more efficient and profitable.