Cafe Manager

Cafe Manager – TUCKSHOP NYCCoffee. Toasties. Good Vibes.Who We AreTUCKSHOP is an Australian-owned coffee and toastie café — a nod to our favorite toastie spots back home and a brand-new concept for NYC. We’re bringing a new slice of Aussie café culture to the West Village, keeping things simple, casual, and consistent: great coffee, amazing toasties, and genuine hospitality.We will be opening our first store on West 11th Street (and it’s a stunner) this coming Winter. It’s an incredibly exciting time to join the team — a chance to help build and shape this brand from the ground up as we expand across the city. You’ll be the heartbeat of TUCKSHOP — leading the team, ensuring smooth operations, and creating a culture that’s warm, upbeat, and authentically Aussie.What We Offer💰 Competitive salary + bonus structure 💰 15 days paid vacation days throughout the year🕐 Employees earn 1 hour of paid sick leave for every 30 hours worked (can be used towards holidays if not used)🥪 Free lunch every shift☕ Unlimited coffee (yes, even on days off)🕐 Day shifts only – balance matters, weekends are required📈 Growth opportunities as we expand, we want your help🎉 Supportive, social team culture🏠 Creative input – influence menus and seasonal specials💊 Health benefits ($300/month contribution)About the RoleYou’ll run daily operations — managing staff, maintaining high food and coffee standards, and ensuring every guest leaves happy.This is a hands-on, floor-based leadership role with a balance of operational and admin responsibilities.5 days per week, including weekendsTypical shift hours can range between 6am – 5pm Admin time scheduled during quieter periodsWhat We’re Looking For4+ years in food service, 2+ years in managementStrong leadership and team-building skillsExperience with Square, QuickBooks, or similar systemsHands-on, organized, and proactiveFood Handler’s CertificateCore ResponsibilitiesLead, train, and motivate the team – including onboarding all staffOversee daily service and ensure consistent quality whilst working on the floorManage scheduling, inventory, and vendor relationshipsMaintain cleanliness and compliance standardsMonitor costs: sales, labor, COGS and waste and work with ownership on profitability and ideasDeliver exceptional guest experiences every dayStay up to date on all permits, labor rules and DOH standardsCompensation$$70K - $80k bonus structure 15 days paid leave per yearIf you love coffee, thrive in a fast-paced environment, and want to be part of a new Aussie-inspired concept in the West Village — we’d love to hear from you.Apply now and help bring TUCKSHOP to life in NYC. Please send your resume and cover letter to info@nyctuckshop.com