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Cafe Manager

Back Road Coffee Roasters · Mississauga, Ontario, Canada

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This isn't a clipboard and coffee gig.We're looking for someone who can run the show, jump behind the bar, lead a team and still keep the vibe dialed in. Someone who gets that great coffee is just the baseline and the real magic is in the energy, the people and how it all comes together.If you can keep things tight when it's chaos, build a team that actually wants to be there, and make customers feel like regulars on day one.ResponsibilitiesRun the Floor, own the cafe from open to close, no babysitting required.Keep service fast, smooth and dialed (even when the lineup is out the door)Handle customer situations like a pro: cool, calm, no drama.Build a team you want to work with.Hire great people (not just warm bodies)Train them properly not "figure it out as you go"Set the tone: high standards, no ego, no nonsense.Make the schedule work for the business and the teamKeep the Coffee legitEnsure every drink that goes out is something you'd proudly serve.Train consistency, no "it depends who made it" drinksPush the team to care abut quality without turning it into a lectureControl the Back End (without losing your mind)Manage inventoryKeep costs in check without cutting cornersStay on top of ordering, waste, and product flowKNOW THE NUMBERSKeep and eye on sales, labour and performanceMake smart calls to keep the business profitableSpot opportunities to grow, and actually act on themKEEP iT CLEAN & LEGITMaintain a space that feels sharp, not just "clean enough"Stay compliant with health & safety without overcomplicating itFix problems before they become problemsYOU'LL CRUSH THIS IF YOUActually like being in the middle of the action (not hiding in the back)Can lead a team without micromanaging or power-trippingStay calm when things get slammedHave an eye for detail but don't lose the big pictureGive a damn about coffee, people, and how the place feelsTHE BASICS2+ years running a cafe or similar operationKnow your way around espresso, workflow, and serviceComfortable with POS systemsCan work early mornings, weekends and whatever the job needsWHAT YOU GETCompetitive salaryRoom to make an impact (not just maintain)Staff perks + a lot of coffeeA team and brand that doesn't take itself too seriously, but takes what it does seriously.BOTTOM LINEIf you're looking for a quiet manager role where you just "keep things running", this isn't it. If you want to build something, lead from the front and make a place people talk about, we should talkQualificationsProven experience in restaurant management or food service leadership roles; supervising experience is preferred.

Benefits

Discounted or free foodOn-site parkingStore discountWork Location: In person