Cafe Manager

CAFE MANAGERRhythm Zero | Greenpoint, Brooklyn, NYPosition: Full-Time, On-Site

Location: Greenpoint, BrooklynCompensation: $70,000 annuallyABOUT RHYTHM ZERORhythm Zero is a specialty coffee company focused on quality, thoughtful hospitality, and creating a welcoming environment.

We are looking for an experienced, motivated Cafe Manager to lead our Greenpoint location, support our team, and ensure smooth daily operations while upholding our standards for coffee, service, and atmosphere.ABOUT THE ROLEThe Cafe Manager is responsible for overseeing the day to day operations of our Greenpoint location. This is a hands on leadership role for someone who enjoys developing a strong team, maintaining high standards, and balancing operational responsibilities with an active presence on the floor.The ideal candidate is organized, proactive, hospitality driven, and comfortable leading a team in a fast-paced specialty coffee environment.KEY RESPONSIBILITIESOperationsOversee daily cafe operations to ensure efficient service and consistent execution of company standards.Maintain opening and closing procedures, daily checklists, cleanliness, organization, and overall presentation.Monitor inventory, place orders with approved vendors, coordinate deliveries, and ensure proper product storage, rotation, and labeling.Maintain cafe equipment and technology, including POS systems, coffee machines, grinders, and internet connectivity.Coordinate sanitation, pest control, waste management, recycling, and compliance with applicable health and safety regulations.Provide hands-on operational support and help cover staffing gaps when needed.Team Leadership & DevelopmentCreate and manage staff schedules based on business needs and staffing requirements.Support onboarding, training, and development of new and existing team members.Coach baristas on espresso preparation, milk steaming and texture, latte art, bar workflow, efficiency, and hospitality standards.Train staff on new menu items, procedures, and service expectations.Provide ongoing feedback, conduct performance reviews, and address performance concerns professionally.Facilitate team meetings and help foster a positive, collaborative, and accountable work environment.Ensure employees follow company policies, dress code, and uniform standards.Guest Experience & HospitalityLead by example in delivering warm, attentive, and professional customer service.Maintain a welcoming environment that reflects Rhythm Zero's identity and values.Monitor guest feedback and resolve customer concerns promptly and appropriately.Maintain presentation, merchandising, music, and atmosphere in accordance with company standards.Build positive relationships with regular guests and contribute to a strong neighborhood cafe community.Financial & Administrative ResponsibilitiesMonitor key performance indicators and report on cafe performance.Manage daily cash handling, register procedures, and POS reporting accurately.Review invoices, purchase orders, and expense reports as needed.Maintain appropriate cash drawer balances and ensure accurate daily financial procedures.Monitor merchandise displays and ensure compliance with company guidelines.Communicate operational issues, supply needs, and performance trends to company leadership.Brand & Community EngagementRepresent Rhythm Zero professionally in all guest, vendor, and team interactions.Support company initiatives, events, partnerships, and local activations.Maintain the cafe's visual presentation, merchandising, and overall atmosphere.Collaborate with the broader team on marketing initiatives and community engagement.QualificationsPrevious experience in cafe, restaurant, or hospitality management.Strong leadership, communication, organization, and problem solving skills.Experience managing schedules, inventory, ordering, and daily operations.Knowledge of specialty coffee, espresso preparation, milk steaming, and bar workflow.A genuine commitment to hospitality, product quality, and team development.Ability to provide constructive feedback, manage competing priorities, and remain composed in a fast-paced environment.Strong attention to detail and accountability for operational standards.Familiarity with POS systems, cash handling, and basic sales or performance reporting.Ability to work on-site and maintain a flexible schedule based on business needs.SCHEDULE AND WORK ENVIRONMENTFull-time, on-site position at our Greenpoint cafe.Eight-hour shifts on scheduled workdays, with scheduling based on operational needs.Availability on Mondays and at least one weekend day (Saturday or Sunday) is required.Schedule flexibility is essential, and occasional bar shifts or coverage may be required.The role requires an active presence in the cafe, including standing, walking, and occasionally lifting or carrying supplies weighing more than 25 pounds.WHAT WE ARE LOOKING FORWe want someone who takes pride in running a great cafe and understands that strong hospitality starts with a supported, well-trained team. Our ideal manager leads by example, communicates clearly, takes ownership of the details, and brings consistency and care to every part of the guest experience.If you are passionate about specialty coffee, enjoy developing people, and want to take an active leadership role in a neighborhood cafe, we'd love to hear from you.