Cafe Operations Manager

Requirements:Bachelor's Degree in hospitality management/business/a related fieldMinimum 5 years of professional work experience as manager/team leader in the F&B industryStrong leadership, management, and interpersonal skillsStrong communication skillMust be able to speak English fluentlyHaving problem-solving skillsHighly motivated with positive attitudeSolid understanding of café or production and supply operations, including food preparation, sanitation, and customer serviceChocolate & coffee enthusiast is a plusThe candidate should live in BaliJob Descriptions:Lead the day-to-day operations of Krakakoa Flagship StoreSupervise and motivate all staff, fostering a positive and efficient work environmentEnsure customer satisfaction through effective communication and problem resolutionMaintain a good relationship with new and regular customerTrain and manage all café/production staffMaintain the quality of service and ambiance to meet the café’s standardsOversee inventory, order supplies, and manage stock levels efficientlyMonitor café finances, including budgeting, cost control, and forecast revenueMaintain updated records of daily, weekly, and monthly revenues and expensesContribute to the development and promotional strategies to drive business growthIdentify areas for improvement and implement changes for increased efficiencyDevelop and implement cafe policies and procedures, ensuring compliance with health food and beverages practices and safety regulationsHandle administrative tasks, including scheduling, budgeting, and financial reporting