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Call Center Agent / Customer Service Representative - KSA National English & Arabic Speaker

IBT: No. 1 Outsourcing Company in Middle East · Dammam, Eastern, Saudi Arabia

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Candidates should have strong spoken & written communication in both Arabic & EnglishAbility to handle calls, chats and emails in a professional manner.Follow up on open cases and see them to closures.Escalate necessary cases to respective teams as and when needed.Willingness to work in shifts as this will be 24 * 7 operations.Minimum 1 year call center experience needed. Preferably from hospitality sector.Candidates who are available to start immediately will be considered.Job location - Dammam or Al Khobar, KSA. Initially this will be work from home but will need client location visit from 6th Dec till end of project i.e. 15th Jan '27. (Client Location - Dhahran Exhibition Centre, Dhahran, Saudi Arabia.)Job Duration : 3 to 4 MonthsSalary : 4,500 SAR Per Month.