Call Center Agent (Healthcare Advocate)
Carenet Launch · San Salvador, San Salvador, El Salvador
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Norte y 3era Calle Poniente 3790 Colonia EscalónCarenet Launch is hiring compassionate Bilingual Spanish Healthcare Advocates to join our growing team.ResponsibilitiesHandle inbound calls from patients to schedule doctor appointmentsUpdate patient charts and manage related tasksProvide clear, empathetic, and professional supportQualificationsFluent in English and SpanishStrong written and verbal communication skillsCall center/BPO experience preferredHealthcare or insurance background is a mustCustomer-focused and comfortable in a fast-paced environmentBachelor’s degree holder/ University graduateCarenet Launch (formerly Balto Health) supports Medicare and Medicaid populations, with a strong focus on Hispanic communities.Only resumes in English will be considered. This is an on-site role.