Call Center Executive

CALL CENTER EXECUTIVE | IMMEDIATELY AVAILABLEWe are looking for an Arabic- Call Center Executive to join our team immediately.Responsibilities

• Handle inbound and outbound calls professionally
• Respond to customer inquiries and provide accurate information
• Resolve customer complaints or escalate issues when required
• Record and update customer details in the system
• Follow up with customers to ensure proper resolution
• Meet assigned call handling and service targets
• Maintain service quality and customer satisfaction
• Prepare and maintain required reportsRequirements
• Strong communication and active listening skills
• Good customer service and problem-solving skills
• Ability to handle pressure and difficult customers
• Basic computer skills (MS Office, CRM, typing)
• Good time management and multitasking skills
• Attention to detail and accuracy
• Team player with flexibility to work shifts