Call Center Executive
Badami Holding Group · Dubai, United Arab Emirates
Apply & track with Apply EdgeCALL CENTER EXECUTIVE | IMMEDIATELY AVAILABLEWe are looking for an Arabic- Call Center Executive to join our team immediately.Responsibilities
- Handle inbound and outbound calls professionally
- Respond to customer inquiries and provide accurate information
- Resolve customer complaints or escalate issues when required
- Record and update customer details in the system
- Follow up with customers to ensure proper resolution
- Meet assigned call handling and service targets
- Maintain service quality and customer satisfaction
- Prepare and maintain required reportsRequirements
- Strong communication and active listening skills
- Good customer service and problem-solving skills
- Ability to handle pressure and difficult customers
- Basic computer skills (MS Office, CRM, typing)
- Good time management and multitasking skills
- Attention to detail and accuracy
- Team player with flexibility to work shifts