Call Center Representative

SAS Real Estate, part of Bin Dhaen Holding, is looking for a Call Center Representative to join our Customer Service team in the UAE.You'll be the first point of contact for prospective and existing tenants, buyers, and property owners handling inbound and outbound calls, managing inquiries, qualifying leads, and coordinating service requests across our real estate portfolio.What you'll do:Handle inbound/outbound calls professionally and log all interactions accuratelyRespond to inquiries on property availability, rental terms, and pricingQualify leads and schedule viewings with the leasing teamLog and route tenant maintenance/service requestsMaintain call quality and contribute to a great customer experienceWhat we're looking for:1–3 years' experience in a call center, customer service, or front office roleExcellent verbal communication in English (Arabic is a strong plus)Strong telephone etiquette and problem-solving skillsComfortable with CRM systems and MS OfficeA customer-first attitude and ability to thrive in a fast-paced environmentProperty Management industry preferred