Call Center Specialist

Call Center Specialist – US Process | Night Shift | KarachiABS International — Gulistan-e-Johar, Block 14, Karachi | 6:00 PM – 2:00 AM | 6 Days/Week | Permanent, On-siteAbout the RoleABS International, a US-based company with 15+ years of consistent, uninterrupted operations, is hiring Call Center Agents for our US-based process. Whether your background is in sales, customer support, telecalling, or any other calling role — international or domestic — we want to hear from you. This is a genuine opportunity to build a long-term career in international calling with a stable, established company.About UsABS International has a strong track record of on-time payroll and long-term employee growth, working directly with US-based clients — giving our team real, hands-on international process exposure from day one.Key ResponsibilitiesHandle inbound/outbound calls with US-based clients or customersCommunicate clearly and professionally to resolve queries, share information, or support client relationshipsMaintain accurate records of all calls and interactionsMeet daily and monthly performance targets in a structured environmentWork closely with the team to deliver a consistent, high-quality experience on every callRequirementsAny prior experience in a calling-based role considered — sales, customer support, telecalling, BPO voice process, appointment setting, or similarFluent, professional English — required for daily conversations with US-based contactsComfortable working night shift hours and meeting performance targetsSelf-motivated, confident, and professional on callsWilling to work permanent night shift (6 PM – 2 AM), 6 days a week, fully on-siteCompensation & BenefitsFixed base salaryCommission/incentive based on performanceAttendance allowancePaid annual leaveTraining and ongoing performance coachingReal international process experience with long-term growth potential